Elliott Eye Doctors | Optical Shoppe

I got my eye exam at this place because they were close and convenient, I will never come back. My prescription was wrong. It is way off to what my usual is. When I asked them to double check it they handed me a form and told me that they would charge me $35 to redo the prescription I have had nothing but problems with my glasses and my prescription ever since I went here I will never be back. Please avoid this place at all costs. To me, this is a safety hazard if they can't get your prescription right, they should not be practicing eye care, The doctor that I went to see was absolutely miserable, seemed like he didn't wanna be there and just wanted to rush me out the door I would strongly advise not going to this place because you're gonna have nothing but a headache and a problem

Wonderful group, and doctors. Very happy with everyone there, especially Dr Mackenzie Elliott.

Not sure what has happened to this place over the last year... used to love coming here, but don't recognize any of the faces we'd gotten used to working with over the years. Everything now feels rushed, disorganized, and totally impersonable. Very disappointing.

This past week I went to Elliott eye doctors for an annual exam- I was in need of new contacts and glasses. I have been going to an eye doctor for 30+ years and the experience I had with Dr. Elliott and team was exceptional. I had a last minute cancellation with my babysitter and had to bring my daughter. The staff was so friendly occupying my daughter as I was getting my exam done. The staff was efficient, well trained, and quickly took care of the initial part of the exam before seeing Dr. Elliott. Dr. Elliott took her time and listened to my concerns with my previous prescription and provided me with samples to make sure I felt comfortable with a brand before purchasing a year supply of contacts. I then I was able to pick out a pair of sunglasses and glasses. The staff was very helpful by pulling glasses that they thought would fit my face. ALL of this was done in under an hour and with a 1 year old smiling ( thanks to the girls). It is rare to find a small business that has staff that are all knowledgeable of the inventory provided and have such positive personalities!! I highly recommend switching to this location if you are in the area!!!!

I was double charged $165.00 and was given the excuse that this is the amount not paid by Medicare. But Medicare didn't pay anything for the glasses and eye Exam. Additionally I had an eye Exam at the VA Hospital in West Roxbury on 04/18/2025 and my vision with the glasses I bought at Elliott Eye Doctor is 20/25 in my right eye and 20/30 in my left eye. So I received glasses that didn't correct my vision and was overcharged despite showing them my bill that previously had the same $165.00 charge that I paid previously.

I had my first appointment at Elliott Eye Doctors today and they are fabulous! Everyone was so nice, the exam was very thorough, and I love the frames that I picked out. Leah was amazing and even brought out some frames that were not on display to help me find the perfect pair. If you need an eye exam or new glasses, I would highly recommend them.

We had gone other places but are now back to Elliot Eye Doctors because their staff is great. They take their time with each appointment and you don't feel rushed. When picking out frames, Mike was great. We weren't rushed or pushed into buying the more expensive ones, just what fit right and looked good. Mike explained the different coatings and told us which ones that he thought we wouldn't need. When I went to pick my 2 pairs up (granddaughters not ready yet), Mike reviewed what each pair was for and made sure that they fit correctly. Great job done by all staff. I will continue to recommend them to family and friends.

I have been going to Elliot Eye Doctors for a few years now and I am constantly pleased with the experience. The staff is kind and understanding and always makes sure you know what is going on. The environment is great and everyone wants to make sure you have the best eye care. Brianna helped me get my eyes dilated and was very clear with what was going on which eased any worries that I had. My family LOVES the Elliot Eye Doctors!!