Sol Optics Mashpee

I bought these Ray-Ban Meta sunglasses in August 2025. They're the Wayfarer model without transition lenses. The issue is that I was told I could exchange them within two weeks, and it was also mentioned on the receipt. So I called back and asked if I could exchange them for a pair with transition lenses, but I was told no. Previously, when I visited the store a second time, they said they would consult with the owner of Sol Optics and likely allow the exchange or at least swap out the lenses for UV-reactive ones. However, when I called later, they said it wasn't possible. Despite the receipt and the previous assurances, they claimed that electronic items couldn't be exchanged. The problem is that I never even wore them, and it had only been a couple of days. Still, they insisted that electronic goods can't be exchanged. On the bright side, the consultation was good, and the cashier was really helpful.

I was in the market for a specific pair of Costa sunglasses. Sol Optics had by far the largest collection from Falmouth to Hyannis (possibly further). The lady working was very helpful and took great pride in her work (refreshing in today's world). She had extreme attention to detail from knowing each model by name, recommending some that would fit better, to delicately cleaning the glasses and removing the tags right down to taking the adhesive off the frames with an alcohol wipe. Their prices were also comparable to online, which I was worried about shopping on Cape Cod. I will be coming back for my next pair.

We were shopping and my mom's eyeglasses were loose. I popped in and asked the very nice woman working if they would tighten up the screw. No problem at all. If they treated a guy from out of town with great customer service, I'm sure they'd treat a paying customer even better. Thank you Sol Optics!!!!

I have bought many pairs of sunglasses here and all have been very positive experiences. The quality and service they provide is by far best on the Cape. Blake, one of the salesmen, was great about suggesting different pairs and brands during the process. All in all great salesman and great experience!

I went in today because I broke my sunglasses and I would rather give my money to a small business than a big chain. Unfortunately the service has tanked since my last purchase 3 years ago. I was in the store for nearly 5 minutes and neither of the employees greeted me, let alone offered to help or try to sell me something. I intentionally glanced that them numerous times in the hope they might react to my existence. Its very discouraging to be ignored when you're looking to drop several hundred dollars on a new pair of Oakley's

This place is awesome. I bought a pair of sunglasses, only to find they really did not fit well and gave me a headache. The staff really helped me see what options I had, and gave me a refund, no questions asked.

Today I stopped by with my glasses I thought were unfixable, which really upset me. The employee, Kayla, fixed them right away and tightened them for me so they wouldnt fall off again. She was extremely helpful and even showed me how to tighten them myself in the future! Amazing place with amazing staff

Terrible service. Bought a defective pair of sunglass, and after 3 phone calls and two store visits, was told to deal with the manufacturer directly, myself. Recommend buying your shades online, not here. No benefit to the 15% markup.