Eye Care Specialists

I recently had eye surgery at Eye Care Specialists by Dr. Mills. The procedure was cataracts in both eyes. Dr. Mills did a great job with excellent results. Everything went perfectly. I am a type 1 diabetic and was taken care of very well. Also the surgical center where Dr. Mills performed the surgery was extremely professional and many RNs to care for the patients. So I say "Thank You".

Just a horrible company. Spent $ 6000 out of pocket for a procedure that didn't work and when l later asked for a copy of my records they wanted $25 dollars more! Place is an administrative nightmare! I could continue forever, just don't go here for your optical comments, just not worth the aggravation!

Stay away from this place. I go in on March 27 for an eye exam and to purchase a years worth supply of contacts ($960 worth of contacts). I explained to them that I was leaving the country end of April and asked 3 different workers there if that would be enough time for them to get me the contacts. They all said yes and assured me thats plenty of time and I'll have them in 2 weeks. 2 weeks go by and I didnt hear from them. I called to see whats going on and they tell me call again and check end of next week, leaving me with 1 week before I leave the country with no contact lenses. I go in the next day to see whats wrong with my order and they tell me "sorry we forgot to order them" after I emphasised i was leaving the country more than once. So I ask can you expedite the order? They say no we cant. Meanwhile they're scrambling putting together different brand trial contacts (which was nowhere near enough to last me for my trip) with prescription ranging from 3.00 to 3.50 saying the Dr. said its ok for me to wear. I refused them because Ive tried those different brands and they dont work well for me. Then they send me to their other location which also put together the wrong prescriptions for me to take. I refused them. I go back to the place i went to first and asked for a full refund, which they gave me but is still processing. While they were trying to refund the assistant comes up and says "i see the order number but i dont have a shipping date for you, do you still want the refund? I said yes. The next day i get a call saying "your contacts are here do you want to pick them up?" I laughed and said no process my refund please. How do you go from not having a shipping date the day before to having them ready for me to pick up the next day? All I kept getting from them was the famous "we're sorry" "we apologise" which does nothing for me all they cared about was me swiping my card there. I went to Lenscrafters the same day this place had me running around from one location to the other for their mess up. Not only did they have my contacts shipped to me in 2 days but they were 150$ cheaper for the same amount and brand of contacts. Im not the only customer of theirs my father as well as my fiance used to go there and I made sure they dont step foot or spend another dime there. 0 stars!!! Absolutely will never recommend to anyone. If this is the last standing eye care place to exist I still wont go and would rather keep my blurry vision.

My friend, who needs his first-ever glasses to get his driver's license, got very good care from Dr Aghababayan despite a bit of a language barrier. She was very patient, and actually knew a lot of useful terms in Spanish that helped a lot!