⭐Customer Reviews
4.3
★★★★☆
26 reviews on Google
Dr. Roberta Ferraco is the best doctor out there. She and her team are excellent, professional, responsible, and proactive. My family and I had an appointment with her last week, and as always, we received great service, promptly at the scheduled time. They helped us choose the best glasses that fit our budget. However, we've been clients for more than 10 years. After going to a place that incorrectly indicated my 4-year-old daughter needed glasses, I sought a second opinion, which is when I met Dr. Roberta Ferraco. She conducted another exam and informed me that the purchase of glasses was not necessary. From that moment on, she gained our trust. She doesn't just want to sell glasses; she genuinely cares about people.
My husband and I have been patients of Dr. Roberta Ferraco for some time now and we couldn't be happier. She is highly qualified, attentive, and truly passionate about her work. Her team is welcoming and professional, and the clinic is cozy, with private parking. I have already recommended Dr. Roberta Ferraco to several people, and they have all been very satisfied. I'm very happy with my new acquisition
I've had an amazing experience at Eye Focus Care. Dr. Roberta is excellent, she's very thorough with the eye exams and makes you feel at ease. Ana Paula is incredibly knowledgeable and took the time to explain all the lens options in detail. Larissa at the front desk is always friendly and helpful, making the whole process smooth from start to finish. Highly recommend this place!
Thanks to Roberta Teixeira, and her team at Eye Focus Care. Their professionalism and care were exceptional. From the moment I arrived, I felt welcomed and cared for. Dr. Teixeira's knowledge and attention to detail during my eye exam were impressive, and she explained everything clearly. The staff at Eye Focus Care provided smooth support throughout my visit, making my experience pleasant. I highly recommend Dr. Teixeira and her team for the best eye care.
I highly recommend Eye Focus Care for ALL of your optic needs. Dr Roberta and her staff were professional and efficient. They always all have great attitudes, work in unison with each other. Actually, Dr. Roberta has been taking care of my eyes for over 15 years.
I am very satisfied with Dr. Roberta's service. She's so professional and the staff is great! I strongly recommend them.
Back in 2020, I got a new pair of frames from them after my first exam. When I went back in 2021 for another exam, Dr. Roberta told me that the frames I got didn't fit me (they were tight against the sides), and was surprised when I told her that I had purchased them from her office. That only points to the associates not helpful in ensuring I got a good product the year prior. You can only figure out so much when you're sampling glasses from the wall and your eyes are slowly dilating from the drops. An honest opinion/comment while choosing the frames would have been great to have.
Fast forward to 2023. The office is open until 6PM (website says 8PM Monday, but that's wrong), but I was told that they don't see patients past 4PM. I was also told that they don't take Saturday appointments with certain insurances -- this only changed in the past few years. My prior appointment on a Saturday (in 2021) was allowed, and worked better for my schedule seeing as she needed to dilate my eyes with eyedrops and I could not see for the a good portion of the remainder of the day. Being open on Saturday was the whole reason that I chose this office years prior.
Overall pretty disappointed with the office over the past few years. Definitely looking for a new optometrist.
I was going to the same eye Dr my entire life and I never wore the glasses because they were always too strong. I came here and not only had a great experience, but I got an accurate prescription. Everyone is very friendly. I would recommend. She is very knowledgeable and professional, I felt confident leaving the office.
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[?]Frequently Asked Questions
Where is EYE FOCUS CARE located? +
EYE FOCUS CARE is at 41 Jackson St Suite 1, Saugus, MA 01906, United States, Saugus, Massachusetts 01906.
What services does EYE FOCUS CARE offer? +
EYE FOCUS CARE provides comprehensive eye care including services for this business. Call +1 781-666-3944 for specific service availability.
What are the opening hours of EYE FOCUS CARE? +
EYE FOCUS CARE is open 10 am-6 pm. Closed on: Sunday
Does EYE FOCUS CARE accept walk-in patients? +
EYE FOCUS CARE in Saugus accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at EYE FOCUS CARE? +
Consultation fees vary by service at EYE FOCUS CARE. Basic eye exams typically start from $50 to $150 in Saugus, while specialized treatments and surgeries may cost more.
Is EYE FOCUS CARE equipped for emergency eye care? +
EYE FOCUS CARE provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About EYE FOCUS CARE
The newest Eye Care Center in the heart of Cliftondale Square, Saugus MA
How to Get Help at EYE FOCUS CARE
To visit EYE FOCUS CARE in Saugus, call +1 781-666-3944 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Saugus?
Choosing a verified eye clinic like EYE FOCUS CARE in Saugus ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.