Edmund's Opticians

Took my 93 year old father there for his first set of glasses in 20+ years post cataract surgery. The owner remembered my father and was patient, informative and helpful. The whole process was pleasant and professional.

They are the absolute nicest. Very kind, warm and knowledgeable. My son needed a repair done and the man was so sweet. He made us laugh, went to the back and had everything fixed up in a snap. Thank you so much

Customer service at this local small business is exceptional! I definitely recommend anyone to come here for all their optical needs and service. My toddler rolled over on my eye glasses and broke a temple. My glasses were from overseas so I wouldn't be able to contact the manufacturer/ company. I went to another optical office and was told they didn't have the right replacement part to fix it. I thought I'd have to get brand new eye glasses. But, I stopped by Edmund's Opticians one morning to see if they could help me with my eye glass repair. The owner was so extremely nice. He went to see what extra parts he had available and helped me replace the broken temple with no charge. I can't thank him enough! Thank you Ed!

My grandfather gave me a pair of aviator sunglasses that were issued to him in the MA State Police during the 1950's. I had them for months and couldn't figure out how to repair the nose pads as they were an older design that wasn't used anymore in modern sunglasses. I had already tried another place who told me they couldn't fix them when I finally brought them into Edmund's Opticians. Ed took them, and 10 minutes later returned from the back with the glasses repaired and looking like new! I was so happy. I asked him what I owed him and would you believe that he did it for free!? I was so surprised by that. It's not often you run into a business that is this knowledgeable and helpful and I am so glad I went in here! Thank you to Edmund's Opticians!!!

Stopped in this morning to get help ordering my progressive lenses. Two men were working. One was legitimately helping a customer. The other was conversing with a couple about their trip. I walked over to look at frames. Stay for about 15 to 20 minutes Did not get acknowledged once. Thought to myself. They don't need or want my business and walked right out. I should let my doctor know so he doesn't recommend that other patients go there.

moved over here from newyork and my lens broke. so i searched this place up on google and i must say best service ive encountered in a optical. super friendly and fixed my lens in about 20 minutes. will be coming here for all my vision needs in the future.

Super friendly and helpful! Went in to get my glasses fixed and was pleasantly surprised by how efficient and personable Ed was! Would definitely come back.

The customer service my family and I receive here is just not seen in businesses anymore. My parents have used Edmund's and now I and my husband use them for ourselves and son.