Advanced Family Eye Care PC

Gabby was great, quick and efficient with the pre testing before seeing doc. He was also super nice and helpful. Hadn't been to an eye doctor in over a decade and was a little nervous. But everyone here was so warm and welcoming. Definitely recommend!

I am a first time client. My appointment was February 18, 2025. The receptionist Shannon is great. The Doctor and the ladies checking my eyes were wonderful as well. I get to the desk to get glasses and pricing and the lady helping me had a very not into it, didn't want to be there attitude. She had given me the wrong pricing to start. I explained what I wanted 3 different times, progressive no line bifocal, with sun tint and computer eye protection. I come on March 6, 2025 to pick my glasses up. They are lined bifocals. They now have to be redone. On top of that my price I paid out of pocket, $195.00, I was told wasn't enough. It would be an extra $90.00 for progressive. I was given Danielle's phone number, which is the manager of the stores. I call her. She stated she could do $20.00 off. I said no that's not good enough. I reiterated everything. They paid for the progressive. I ask am I going to have to wait another 2- 2 1/2 weeks to get my glasses. Danielle stated no we will put a priority on them and you should have them back in a week or week and a half. I received no apologies for this whole situation. I was lied to. I was also informed the lady that first did my glasses was new. Well, I'm a new client. You, as a company, should of made sure the woman helping was doing good. It definitely should have went better than this. I received my glasses March 24, 2025.

Been calling for a couple weeks now because my contacts are out of focus. Just received my new glasses last week, same issue. Each time I call, the front desk lady says she will look into it and will give me a call back, but never does. Spend your money/time elsewhere.

Extremely nice receptionists. Fast and efficient eye exams where Dr. and staff were direct with findings. Dr. made sure I had the "anti-glare" lens coating since I work ifo a computer monitor. Fantastic that it was less than 2 minutes from my house. Great experience all around.

Not a good experience Dr was great glasses I ordered was not right staff blamed me . Ordered anti glare didn't get it an wrong frame , no refund or exchange just buy another pair at -20% off , no way ! Had to ask to take wrong pair home when they where paid in full .never received an itemized receipt for reference .

Too long of a wait

I really enjoyed everyone's there.. thank you for the help.

Best experience ever at an Eye care visit