Star Vision Center

Thanks to everyone at Star Vision for their amazing customer service during my most recent appointment. I was greeted with a friendly smile and was immediately taken back for my appointment 10 minutes early!! Very thorough examine...not rushed. Dr Carol always takes the time to explain things and even has time to ask about my Grandma. Another five star review from me. If I could give them more than five stars I would!! Amazing team at Star Vision.

I have not had a bad experience yet, we've been going here for years. Dr. Carol always explains things to me in detail and Dr. Claire is amazing with my 10 yr old. This year I had Alexis, I believe a newer staff member; help with my frames. She was the sweetest and so patient with us. Great customer service here-All of them are so nice!

Always a good experience at Star Vision. Dr. Claire is especially wonderful with my toddler during his appointments. They make it easy during the exam and helping with picking out and fitting for our glasses. We always feel comfortable and welcome during our appointments.

They think their time is more important than yours when you tell them something is not right they tell you just wait two weeks well if I would've waited two weeks, I would've wrecked my car because I couldn't see nothing at a far distance they knew my glasses were not right when I left there. They to lady who does adjustments told me that the progressive was too far up or down. I wasn't sure they wanted me to come back. they would've redone the lenses, but they should've just redone the lenses the day I picked my glasses up and I could've came back in a couple weeks and picked them up. They did a lot of upsell to get me progressive lenses that I did not want. I told them that I had already had several set of progressive lenses. She said you don't worry about that. I will make sure that they work or we will change the lenses out well, I've got a set of glasses that I will never wear. It's been almost a year and now my insurance will pay for another pair and I will not be going back there. Sometimes the upside ain't worth losing the customer and it wasn't one of the workers this was the owner not the daughter, but the mother. I don't have time to come in and out of there and after getting yelled at by the tall lady and telling me that the lenses were put in too high or too low and that they weren't right, but just wear them for two weeks she knew I was very angry when I left if you're not gonna listen to me then I don't need to come back. We'll just go move on and go someplace else. Yes I did call you after a year to let you know how I said I was and like any other glass store you can't just pop in and get an adjustment you have to make an appointment. I do not have time for that. you're there with the staff all the time I'm trying to run seven different businesses so thank you for your time. We will just try someplace else. We told you when we got the glasses that we didn't want progressive lenses but you guarantee me. Everything would be all right upon receiving glasses. It was nothing but a hard time. You remember everything except for me telling you I'll just keep the glasses there you can just keep them because they're not gonna work anyway.

Another great vision appointment with Dr. Carol at Star Vision. They are so thorough and answered all my questions. It seems like they go above and beyond to make sure that no stone is left unturned! I always appreciate that they are concise. Dr. Carol has been my optometrist for 30 years...and I highly recommend her and her team at Star Vision. Such quality, now a days, isn't always easy to find.

Always a awesome experience with Dr. Starling! This visit was a little longer than normal, only 1 person available to help with picking out glasses and she was tied up with another customer. Dr. Carol came out to help which I was very appreciative of! Maybe another body to give the one lone employee a hand? Honestly, I would never, ever consider going anywhere else.

Dr Carol and her staff are very professional and wonderful in answering all your questions so we can make wise decisions. Her building is always very clean and beautiful with state of the art equipment to diagnose your eyes. Appreciate all their talents and service to our community. Blessings to each and every one of you.

This was my dh and my first visit to Star Vision Center. We were greeted immediately. We are treated supremely from first step to last. The technician explained every step of testing clearly. Dr. Starling explained the results of testing clearly including next steps if needed. The insurance specialist found us glasses and sunglasses that worked for our plan and the best deal for our glasses. It took a long time for our first visit. I'm sure future visits will be much faster.