Michigan Eye Institute

We were very happy with everyone and everything other than the receptionist. She didn't communicate well, gave me papers to complete that I had already completed, and wouldn't let anyone else help me, making me wait behind whoever she was having a discussion about the roads with. Doctor, technicians, and optical individual was great. Very thorough and made sure we understood everything. This was the Fenton office.

I have never had an issue with the doctors whatsoever this place has the friendliest staff. My largest issue is I have had my appointment for my eye exam setup for the yearly routine as everyone does for contacts/ glasses. I had an appointment scheduled for a few weeks in advance a few months ago. I have had this office contact me multiple times to move my appointment even though I am a full time nursing student working full time. I have a full plate and a busy schedule. My appointment has been moved the first time due to being over booked. The next few times even though I have given my insurance card to them MULTIPLE TIMES, and have double if not triple checked to make sure a specific provider took my insurance. They send you a million confirmation texts. This appointment was scheduled for tomorrow and I JUST received a call of the day prior? I think that is absurd and absolutely ridiculous that my appointment has been scheduled for a month, yet this error on the offices end was corrected the day prior. What is the point in me calling to schedule in the first place? My advice, do not attempt to even deal with this place if you don't ever just fully pay out of pocket. Most unprofessional place I've experienced out of all the surrounding places.

Dr. Daniel St. Aubin was very patient with me. Explained things so I can understand. Very knowledgeable in his field. The other staff members that work there are wonderful as well. The atmosphere felt like home. They also have an area where you can get eye exams and eyeglasses the prices for the glasses and for the other services are very affordable. This is definitely me and my boyfriend's new eye doctor place.

The entire staff are amazing! From start to finish with all my appointments, I leave completely satisfied! Kristie helped me find the perfect set of frames, and is very knowledgeable! I highly recommend!

Longtime patient love it, convenient location and friendly staff and Dr J Diskin is nice and informative takes time for ?s, and informed on all past visits. Even if delays due to emergencies still fast and helpfull. Always a pleasure with patients that have been around for ever here in Fenton you will feel at home.

Competent doctor, but zero bedside manners. The staff at the Surgery Center was fantastic, but not so at the Michigan Eye Institute office. After check in no one introduces themselves, and they asked for your birthday loudly in public. No hello, no introduction, no explanation of who they are and what they are going to do and why. So much for privacy, and manners. The follow up after surgery was with a different doctor, which is fine but I was not informed that that would be the case, and no explanation as to the reason for the switch. The follow up doctor spent the minimum amount of time, and asked NO question nor had any interest in wanting to know if I had any question. It was a quick exam and out she went. This office would do well reminding their staffs and doctors that patients are more than than a pair of eyes, or a source of their income. A little compassion, friendliness, and manner would go a long way, especially given that the doctors are so competent medically.

This was my first visit to Michigan Eye Institute. I found the staff to be welcoming and efficient. The eye exam was very thorough and professional. The office is clean and comfortable. I would recommend them.

What a friendly, welcoming group of professionals at the MEI Surgery unit. Everyone worked well as a team. Made me feel comfortable and well taken care of. Thank you all for your outstanding care!