⭐Customer Reviews
4.3
★★★★☆
109 reviews on Google
It was truly the best experience, every single person there was SO kind and understanding. Kiara and MJ, thank you both from the bottom of my heart for helping me during an incredibly difficult time of my life, I'll never forget your kindness and generosity. You both helped SO much more than you know. Having to completely start my life over, with nothing to my name, along with two kiddos- this made such an impact. THANK YOU THANK YOU THANK YOU
I had an amazing experience at this eye doctor's office! From the moment I walked in, the staff was welcoming and professional. A special shoutout to MJ, the manager, who runs the office so smoothly and truly makes patients feel comfortable and cared for. Dr. Stevenson was incredibly knowledgeable, thorough, and took the time to explain everything clearly, which I really appreciated. Rhonda was also wonderful--friendly, patient, and very helpful throughout the entire visit. I felt well taken care of from start to finish. I highly recommend this office to anyone looking for excellent eye care and outstanding customer service!
I have never had such a positive experience with the doctor's office before. For some reason, my appointment at eight a m had been canceled.However, they managed to fit me in and treated me with respect kindness and were very knowledgeable. I would highly recommend anybody needed, but I care professional to go to this location.They worked with our budget and our time.I cannot say enough good things about them!
I loved my experience here. From the warm, attentive staff to Dr. Stevenson's incredible knowledge and professionalism, everything exceeded my expectations. They even went the extra mile to help me find an affordable option for my contacts and glasses. The end-to-end service was outstanding. You can genuinely tell this practice cares deeply about their work and the people they serve.
Emily was absolutely amazing!! My daughter loved her and felt so comfortable letting her help pick her perfect pair of glasses. Great service and a great experience with Emily!! Would definitely recommend her to everyone!!
I absolutely loved this place. Everyone I encountered treated me with such kindness! I had the pleasure of being seen by Dr. Stevenson, who was amazing at her work and created a professional, safe space. To the team who was there on 11/10 -- thank you for your great service. I'll definitely be returning!
Everyone was very friendly, polite and courteous of my time. Always enjoy having a smooth and efficient appointment here.
While the staff and onsite personnel are great, I have to do an edit to add that the billing process is a massive headache, and the reason I'm scaling down my review to 3 stars.
All billing goes to a centralized system. I Was surprised to find out nearly two months after my visit I still owed $40, after I had paid for everything up front the day of the visit. The invoice arrived via text message (instantly had me on guard), the link in the text message did not generate an itemized invoice of what the $40 charge was for. It also said "invalid date" in the "service date" field, so I had to call the office and request documentation reflecting this. In the end, all it was, was a routine insurance adjustment. I Wish that could have been explained better to me than going on a wild goose chase for 20-30 mins to see if I was getting scammed or not.
I had a great experience @ MyEyeDr. Company. The doctor was excellent and Emily fitted me for a beautiful pair of glasses. There were many stylish frames to choose from and my insurance made price no problem!!
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[?]Frequently Asked Questions
Where is Rx Optical, a MyEyeDr. Company located? +
Rx Optical, a MyEyeDr. Company is at 5204 W Saginaw Hwy, Lansing, MI 48917, United States, Lansing, Michigan 48917.
What services does Rx Optical, a MyEyeDr. Company offer? +
Rx Optical, a MyEyeDr. Company provides comprehensive eye care including services for this business. Call +1 517-886-2888 for specific service availability.
What are the opening hours of Rx Optical, a MyEyeDr. Company? +
Rx Optical, a MyEyeDr. Company is open 9 am-6 pm. Closed on: Sunday
Does Rx Optical, a MyEyeDr. Company accept walk-in patients? +
Rx Optical, a MyEyeDr. Company in Lansing accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Rx Optical, a MyEyeDr. Company? +
Consultation fees vary by service at Rx Optical, a MyEyeDr. Company. Basic eye exams typically start from $50 to $150 in Lansing, while specialized treatments and surgeries may cost more.
Is Rx Optical, a MyEyeDr. Company equipped for emergency eye care? +
Rx Optical, a MyEyeDr. Company provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Rx Optical, a MyEyeDr. Company
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
How to Get Help at Rx Optical, a MyEyeDr. Company
To visit Rx Optical, a MyEyeDr. Company in Lansing, call +1 517-886-2888 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Lansing?
Choosing a verified eye clinic like Rx Optical, a MyEyeDr. Company in Lansing ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.