Summit Park Eye & Cosmetic Specialists

Hello, my name is Michelle Warner I've been a patient with Max Engelman for about 8 years. I was given an exam received a prescription, I called a month later to pick up my prescription eyeglasses but I never got called back. I sincerely need my glasses. I've reached out for help with this for months now. I only want to pick up my prescription eyeglasses.

STAY AWAY for the establishment! My husband had been a patient here for several years as he deals with glaucoma. Recently at his latest appointment he arrived and was told he wouldn't be seeing his Dr. but instead a new provider. Needless to say my husband was quite shocked as he had not received any notification that his previous Dr, whom gave him top notch care, was no longer there until he arrived for this appointment. When he was called back to the exam room my husband met the new Dr who flipped through his chart several times, and then exclaimed without doing an EYE EXAM whatsoever told him "it looks like you have glaucoma!" REALLY???? NO KIDDING!!!! The Dr. then told my husband he would need to set up another appointment to have a field test and exam done but did state that he would renew the prescription for the drops my husband uses to control the glaucoma until then. My husband left the appointment dumbfounded. When he arrived home we were able to locate where his previous Dr had moved to and he called to make an appointment with her. Imagine our surprise when a few weeks later we received a bill for the the appointment he had had with the "new" Dr at Summit Eyecare charging my husband for an eye exam WHICH HE NEVER RECEIVED!! My husband made several phone calls (4 calls in fact) leaving messages trying to speak with someone in regards to the charges for an exam WHICH HE NEVER RECEIVED! And, until he left a message stating he would not be paying this bill, someone finally called him back. After my husband explained what had happened Carol the office manager basically told my husband he was a liar and told him in fact that he did have an exam and that was what he was being billed for. He explained to her that no he had not, and again, she told him that he had and that he owed the bill for an eye exam. WHICH HE NEVER RECEIVED! So we will pay a minimal amount until the bill is paid for a false exam. Bottom line, STAY AWAY from this establishment!! Otherwise you too will probably be billed for something you DID NOT RECEIVE but be told in fact that you did! Unbelievable!!!

Dr Jarvi and the whole staff made me very comfortable and at ease from the first visit right up to surgery. They all explained what was going to happen and options that I had. So excited with the fact surgery went extremely well...no more glasses and things are so much clearer. Thank You.

Great experience! Knowledgeable and friendly staff. Through in explaining my condition and took time to answer all my questions without feeling rushed. Made me feel comfortable and explained what each test was for. Has a great selection of frames in the optical shop. Glad to find a great office!

I just needed a pair of contact lens! They had me coming 3 separate visits. I tried to order my lens from 1800 contacts, but Dr.Denton wouldn't sign over my prescription unless I come back for a fourth visit to finalize my prescription! I just needed a new pair of contacts!!! My work schedule doesn't fit with their unrealistic hours! So inconvenient and not helpful at all!!!

Always a great experience with the helpful and friendly staff in the optical shop here. High-quality selection of nice brands and the frames I picked are still my go-tos.

I've always had a top notch experience here. I've been a patient of theirs for four years now, and I would highly recommend it to anyone in the area. Friendly staff, solid frame selection, never had an issue!

Top notch, outstanding service and products! Very pleased with my entire experience! I've referred new coworkers and will keep coming back. Thank you for all you do!