Port Huron Eye Care Institute

As other reviews state, the office is always over-booked. First few appointments and procedures went well, though I'm pretty certain they don't thoroughly clean instruments in between the many patients they have and I got a bit of an eye infection after a visit. Was told they recommended an injectable long-acting medication, but the office staff never followed through. I even called back after a month and the receptionist agreed she had dropped the ball, but still never called me back. Been months now and zero follow-up from staff or doctor and now looking for a new doctor.

After several surgeries to reduce eye pressure it remains the same. It has been impossible to get a correct pair of eyeglasses after several attempts. This is an update with reference to a second opinion. The pressure in my eyes has dropped to a normal range, further investigation is on going. A side effect of this surgery has been extremely dry eyes, and burning eyes when looking at something close for any length of time. In reqard to the eyeglasses, the prescription was in error. Although the second professional said they think they know what was trying to be accomplished.

I went and saw Dr. Day today after spending a few hours in the ER the night before so a foreign object in my eye. While the staff at the ER got it out they sent me home in so much pain. I left a voicemail for the doctor's office and was immediately answered the next morning. Dr. Day was able to get me in right away and correct the wrong medications I was on for my eye and took a closer look to see how bad my eye was damaged. Not only that but her staff ran multiple tests and we're so friendly. They even scheduled an immediate appointment for a follow up the next day. I also had eyelid irritation from the eye patches they gave me at the ER and she prescribed a cream to help with it and it's helping wonders. Joanna at this office is above any beyond with customer care and checked on me multiple times and even went over medications with me before my appointment. She made sure the doctor knew what I was coming in for and how my injury happened. She truly is one of a kind. I will absolutely be recommending this eye doctor's office to others. (Note) The first two pictures are me after the ER and the last one is after seeing doctor Day and getting the correct medication for my eye. The difference it's astounding and it's for a laceration across the center of my eye.

If you plan on going here, make sure you get a second opinion after you leave or you may end up in the ER, you may have surgery when you don't need it, or might possibly end up blind. I can't believe this place hasn't been shut down.

BEST optometry in town! Here's how I know: as an out-of-towner who stupidly forgot all of my contact lenses back home for a week-long vacation, I called virtually every eye center in town. Not only was Port Huron Eye Care staff incredibly friendly and accommodating with checking lens brands for me, they were the only place in town to stock Dailies Total One, so I know they are on top of their game in terms of cutting edge brands that help customers avoid lens dryness. HIGHLY recommend, thank you so much for saving my vacation!

Took my mom for a checkup/appointment with Dr. Day. She was professional, personal and fabulous! We have macular degeneration in the family and I ended up making appointments with her for me and my husband. She took great care with us and I can't recommend her enough.

Three appointments at this place, ranging from 10am to 3pm and every single time has led to a packed waiting room and hours of delays. Why should an appt at 9 am not get called back until nearly 11 am? They are always behind here

Long wait times, always over booked, reception could be better