Eye Care One

After getting new lens my frame are stretched out. They tried to fixed the problem twice, same out come. $600 glasses that I can't wear without worrying they will fall off. The owner ended up offering a free pair or a big discount on a pair of name brand frames. Thank you.

I enjoyed working with Dr. Adamczak - he explained my results well, and I'm excited to get my new glasses! Lots of good options for frames

I had an eye exam yesterday, April 22nd, and it was a great experience! I met Ms. Kaitlynn, the optometrist tech, who was super helpful and explained everything clearly. It's been a while since I've had my eyes checked, so I really appreciated her guidance. Dr. Adamczak, the optometrist, was also very kind and efficient. The appointment flew by, and I was impressed with how thorough the check-up was. I highly recommend Eye Care One of Whitehall for your eye exam. They're great!

Such a great first visit! From the front desk to the doctors everything was fast, efficient and clearly understood.

Kind, compassionate Dr & staff! Dr has many years of experience. You can trust his diagnosis and an individualized treatment plan/recommendations.

Office staff very friendly and Dr Tom is always professional and knowledgeable! Highly recommend!

Everyone was very friendly. Lots of laughter and conversation. We got there early and they got my son right in. Then we were able to find what glasses he wanted quickly. We were done with our appointment 10 minutes after it was supposed to start.

I can't rate them a 0 star so I guess they get one. A few months ago, my son's glasses broke and we had to get them replaced. I called to order them and was told we will receive a text message on when they arrive. I just called to ask where they were and the lady told me they were delivered over a week ago. I asked why I was not notified and she told me that I was supposed to receive a text message. (which I never did) My husband went to pick up our son's glasses and they ordered the wrong pair. My husband had the broken pair to compare and they were completely wrong. So the store reordered the glasses, told us that we would be contacted when they arrived. Never got a call or text that they arrived. 2-ish months ago we had to replace his glasses again and the same thing happened. I called to order new glasses, they told me I would be notified when they arrive. I just called this morning and the lady told me that they arrived over a week ago and I did not receive a notification! I asked her why no one reached out to politely check in since they had been their so long and she said that they don't question why they sit there so long and if they have not been picked up in 6 months, the company sends them back. HOW RUDE!!! I called yesterday to reschedule my son's appt and they didn't even tell me then that his glasses had come in. IT'S WRITTEN RIGHT THERE IN HIS ACCOUNT! I will never go back to eye care one. They have no common courtesy for their customers.