Pearle Vision

The staff here are truly kind and do their best. I imagine they are not paid enough for what they do as they provide excellent service. Needed glasses pads repaired and they ended up taking a long time. The staff kept me updated and were kind despite the long process which was out of their control. Shoutout to KIT who finally fixed my glasses and made sure they were PERFECT before I walked out the door. Thank you all!

I have been a regular at Pearle Vision in Maple Grove for years. Julia has assisted me with frames for years, and she is simply outstanding in guiding me to frames, and so personable. I feel known when I enter Pearle. In addition to the great service, I greatly appreciate the dedication of the Hawley's to support learning in the Osseo Area Schools. The contributions to the community are simply amazing.

Julia is THE MOST helpful person I have met in the eye world. She picked up the phone and after almost two years of helping me prior, she was able to secure a discontinue frame for me and I ended up buying two pairs because of how helpful she was. When I came into the store she was able to turn around one of those pairs quickly with her team so I could see again after having two glasses get chewed up by my dog and having no glasses. My eye doctor also remember me and personal conversations we had from two years ago and is the first time I committed to staying at an eye doctor place and returning for glasses. 10/10 and highly recommend the maple grove pearl vision for anyone! Super reliable team, affordable glasses and unique selections, and an amazing team.

Great experience! The person who did the pre-exam and the doctor that gave me the eye exam were great (sorry, I forgot their names), and Noah who did my glasses fitting and ordering was the best!

The person assisting me was extremely patient, helpful and gave me lots of options while looking for new frames. When they were ready for pick up the same person assisted with making sure they were adjusted properly! Don't know their name but young Hispanic male

Abbie helped my husband and I pick out new frames today. She pulled a tray of possibilities for each us to begin. She found styles/colors that were flattering. We both found new fun frames and she expertly got us measured and outfitted with great lenses. She found our insurance and finished up our sale fast and efficiently. She is truly engaged in her job and has a great eye for helping choose a frame. Very patient with us old folks. Great customer service.

Kit over at the Maple Grove location is awesome. He's professional, very helpful, kind, & courteous. He has a down to earth personality, and he was easy to talk too. I'm definitely a pearle vision customer for life!!! Especially the Maple Grove location.

I had such a great experience at this location on 6/6/25. Tracy helped me pick out my new glasses, and she was phenomenal! She was so friendly and easy to talk to, and really took the time to get to know me and understand my personal style. I trusted her so much that I let her pick out the frames for me -- and I'm so glad I did! This was my first time getting transitional lenses, and Tracy went above and beyond to explain the different options in great detail. We even tried out different transition colors, and I ended up choosing the Ruby tone, which I absolutely love. It was a time-consuming process, but Tracy was patient, kind, and never pushy. She's incredibly honest and has a talent for helping customers feel confident in their choices. Since getting my new glasses, I've received so many compliments! And to top it off, they arrived much faster than expected -- I ordered them on 6/6/25, and they were ready by 6/11/25 (well ahead of the usual timeline). The frame selection at the Maple Grove location is huge -- way more options than I've seen at other locations. Also, Dr. Sweeter did a fantastic job with my eye exam. It was very thorough and informative. I originally came in due to an eye issue, and I appreciated the early appointment availability. Thankfully, the problem resolved with just warm compresses and gentle massage -- no antibiotics needed. The only small downside was the bathroom -- it's a bit outdated and located in the back, but it was still clean. Not a deal breaker by any means. Thank you again, Tracy and the Pearle Vision - Maple Grove team, for such a positive experience! I'll definitely be coming back.