Avera Eye Care -- Redwood Falls

I was able to be seen right away, everyone was friendly. My kids loved the receptionist! Doctor was professional and diagnosed my issue, gave clear instructions, and sent in a script for treatment. I appreciate you guys squeezing me in!

Poor service, even after what I thought was confirmed with them as a set of glasses COVERED BY MY INSURANCE, it arrives weeks after they said it would, for 350+ dollars, no heads up, just oh and by the way insurance won't cover them.. now they have broken a few months later and I need a set warranted, neither did I get a straight answer about a warranty, nor did they give me any kind of reassurance that they'd even help me with my broken glasses, I'm they took them, said they would send them in.. and no eta, or can we get you another set.. now unable to go to work or get home as I cannot drive without them. Taking my eyes elsewhere this is not a proper business

Have been going there for over 40 years. After the way I was treated to today, I am done. So sad that you get a brand new building but can't back it up with customer service. I truly miss Roger.

Not impressed. Had to ask them to help me pick out glasses, as I can't see well without glasses. When I got my glasses, all they did is ask if I could read paper displayed. Would not take my UCARE card. No friendly hi or goodby.

Very satisfied with quality and service

I miss Dr Hagen but Dr Haisman is cool and I believe is a solid replacement. Staff is awesome.

I'm new to the area. Was able to get in in a timely manner. Staff was great my optometrist was very personable.

Got me in same day after my glasses broke the night before, were very kind and helpful. Prices were great.