Total Eye Care

The staff at this Total Eye Care are unhelpful and rude. I called to order a replacement pair of glasses for my son one day last week. I wanted the same exact pair he already had. They tried to offer me a purple pair. When I said that was not going to work, I was transferred to the optometrist who was basically yelling on the phone that they would have to order them and it would be $130. I said I would call them back, not wanting to deal with rude individuals that particular day. Two days go by and I call back to order the replacement pair of glasses. This time the total amount changed to a drastically lower price. Almost $100 less. Should have known then something wasn't right. However, I paid and I thought the replacement glasses were ordered. They acted like they were doing me a favor by changing the price. Pick them up today and it's just the frame. No one ever mentioned just needing the frame. We needed a whole replacement pair of glasses. Then to act like we are in the wrong because they ordered it wrong. Unprofessional. Don't rely on them to get anything right when ordering replacement glasses and don't expect good customer service either. Swapping to Cagle Eye Center for sure!

The care is excellent, people are extremely helpful and kind. I am happy that they take care of me.

I just went in for an eye exam and got charged for some test I didn't know they had done. They didn't even ask if I wanted it done I was very shocked when I went to pay. I will say the doctor was good but don't like their practice on how they do things they should let their patients decide if they want to do the test or not

The staff and Dr. Hatfield are so nice. They explain each step of the exam and really take time to make sure the patient understands the results of each. You leave this office understanding the status of your visual health.

This eye doctor and staff have been wonderful to me and always took real good care of me I recommend them to everyone I just wish more doctor offices was like them.

Hey if u are looking for an eye doctor you should try Doctor Josh Hatfield at Total Eye Care in Fulton he is really good & is Staff is so nice and helpful they do their part too I would highly recommend them.

The best eye clinic around. They actually care for their patients and take time to actually make sure you get the right script for your lenses.

Always great. Eye doctor and staff are very friendly and helpful