Fairway Eye Center

I called to schedule an appointment. I spoke with Nina who was extremely rude. I asked for my husband, myself and 2 children to be scheduled on the same day, which is what we did last year. She told me that this would be impossible! I told her we did this last year! I finally asked to speak with someone else. Considering loved one's illnesses and all that my family has gone through recently, I just didn't have the patience to deal with her attitude. I finally spoke with Victoria, who was extremely nice, and she scheduled exactly what I needed. It's really sad that paying customers have to receive this type of treatment. Even though Victoria was nice, she never apologized for the poor service I received. I sure hope you all do better, at some point.

Staff can be unprofessional at times. However, the guy that helps with purchase of lens is always professional, in person and over the phone. My biggest concern that I voiced just 2 days ago is with the Dr and staff turn over. It's very high. My family and I have seen numerous Dr's in the past 3 yrs since switching to fairway. Not sure how much longer we'll be going there.

I had to switch eye doctors after 15 years! Ugh I hate change anyways...the minute that I walked in I was greeted with a smile from the front desk. I literally had time to sit down and put my cards back in my wallet, so I didn't have to wait at all. The office is on the smaller side so even waiting for the doctor to come in wasn't a long wait at all. The doctor was kind and definitely felt like she cared about me and what was best for my eyes. Will definitely be recommending to my family and friends.

I love this office! My son and I both have had nothing but great care and great service from all the staff. They are so kind and helpful. I love that they will take time to explain what each machine will do when a child asks.

I've had to wear glasses for decades and some places are just better than others. Fairway tops my list. My new lenses are very precise and I can see so much better now! The entire staff is great. I had an excellent experience all the way through. Jon knows his stuff, especially when it comes to selecting frames to fit a face. Thanks Fairway !

I walked in without an appointment. The staff was nice and well educated to inform me of my benefits, got an exam, and glasses just like that! The ambiance is amazing, and one feels welcome. Did I mention that I got in at 12:30 on Saturday? They did not rush me at all best place ever. Affordable glasses too

Very impressed with Fairway Eye Center. The staff was very knowledgeable and extremely helpful. Jon was amazing and very friendly. After meeting with the doctor, I was told I needed to select frames. My eyes were double dialated at the time!!! Of course Jon suggested I return at a later date but I needed the glasses for work...and ASAP. After several pairs, he helped me narrow it down to the one that looked best. The glasses arrived and I wasn't really sure what I was getting LOL. But I LOVE them and they fit my face nicely. The price was right, the people were right, and to top it off they have Saturday appointments! This location is doing it ALL right! I will return next year! Thank you again Fairway Eye Center for a great first experience!

I found Fairway because I needed an exam for my 3 year old. This is the only place I found that could in the area. I originally had my appointment at the Liberty location but due to doctor illness rescheduled same day at the Raytown location. And that may have been for the best! My son loved all the staff at the Raytown location! They were beyond nice and very patient with him during the entire exam.