Vision Source Eyecare

First, I want to say that I have worked in customer service for over 10 years. Leaving positive reviews is not something I usually take the time to do, unless something or someone truly impresses me. I brought in my nervous teen today, to Vision Source Eyecare, for her very first appointment for contacts. I myself, have been in the office before and the staff and doctors have always been polite and helpful. After the exam and the doctor initially placing the contacts in her eyes, we had the pleasure of meeting Joe. Joe was tasked with teaching my teen the skill of taking out contacts and putting them back in. He accomplished this while also leaving me, genuinely, in awe. My teen has anxiety, and if she doesn't perform to her own high expectations, she is hard on herself. Joe was patient, kind, informative, professional, and a personable. What I found to be most remarkable though, was Joe's awareness and empathy towards my daughter's emotions and reactions. I just don't have the right words to express my gratitude or respect, but Joe said and did everything right to help her remain calm and get through it. In my position, customer experience is everything. Joe, you left an impression today. Absolutely blew me away. Thank you, you are incredible at what you do and how you do it. I can only hope your employer values you, and returns that value to you in every way possible!

Always a positive experience at Vision Source. Dr. Lorenz is very friendly and takes him time thru my exam. And the staff who help me pick out glasses are always spot-on and appreciate their honest feedback. You can't go wrong at Vision Source in St. Joseph.

Dr. Lorenz and team are great! He is very caring and knowledgeable. I would highlly recommend Vision Source.

Dr Lorenz is FANTASTIC, never one regret with him, he is awesome. If you had an RK, this is the doctor for you! Office staff are amazing.

Very friendly staff and they all for saving the customer money unlike some places that try to get all they can out of you. I very highly recommend them.

I had a great experience at Vision Source. The staff was wonderful. The older gentleman was so nice, patient, and helpful when my daughter was selecting her glasses. I would definitely recommend.

I've been very happy with the service I receive at Vision Source. The staff is very friendly, and if there is a problem, they do their best to solve it as quickly as possible. I'd refer my friends and family to them.

Vision Source is great. Everyone in the office is prompt, professional and very friendly. Dr. Lorenz is amazing. Would highly recommended this office.