Pearle Vision

My husband and I had a great experience at this location! Staff was friendly, helpful, and personal. Eye doctor that saw us was very thorough and kind. Would definitely come again!

We were new to St. Louis, so we were initially thrilled to have an eye doctor so close to our house. But the prescription they gave my fiance was the exact opposite of what he needed. He told Dr. Joy that he works on computers all day and for some reason that translated to "oh, he needs to see far away." So his prescription was all wrong and completely opposite from what he needed. After a year of headaches, we finally got a second opinion. Not to mention he asked for anti-glare and blue light filtering for his lens and neither of these were put on the lenses. Why? Now I'm concerned about my own prescription and if my own glasses have the anti-glare and blue light filter like I requested. I'd recommend using another eye doctor for prescriptions. The frames were ok.

Staff were friendly, helpful, and polite. Service was immediate and informative! I keep coming to this location as it is a great experience. Definitely suggest any others consider this location for their eye care needs!

I'm terribly sorry to post this, but this entire experience has been by far the worst I've ever had with getting a new prescription and ordering contacts. It's been nothing but stressful, for no reason. 1) They didn't run the charge for the contact fitting through my insurance. So my total was $75 compared to the expected $5 charge I'm used to. - When I called to bring this up they said it was because most insurance companies didn't pay for the fitting and they'd have to talk to their manager about the refund (I haven't heard anything back) I wish they would have checked my insurance first, since they had my information. 2) Their pricing is astronomical. I was quoted $1,460 (not exact but close) for a year supply of Acuvue Oasys contacts. I ended up ordering them at 1-800-Contacts for $538 for a year's supply.... 3) Trying to place said order online has been a headache of it's own entirely because of Pearle Vision. I've been checking in on both ends and PV hasn't sent over my updated RX despite having told me they did. The doctor I saw is only there on Saturday's I guess so I'm assuming they're waiting for her to write a new RX. I already ran out of sample lens once and after today am running out again because the process has taken so long. It's a waste of my time to have to stay on top of something I shouldn't have to put so much energy and thought into due to their mistakes. Can't wait for this process to just be over. A refund and an updated RX faxed should be simple. Both should take no more than 15 minutes total.

I came to this location because of Dr. Anderson. The rest of the experience was not great, lots of delays, lack of phone calls from staff regarding trial contacts. The real issue is the quality of the glasses that you get using Pearl Vision. The first pair of lenses were made wrong. The replacement pair I received are, hands down, the worst glasses I've ever had in my adult life. It's obvious the lab Pearl uses only has the oldest kind of progressive lens where the mid and reading areas are very very narrow to the point of being impossible to see through. Also the lenses keep halfway popping out of the frames every time I clean them. Even the glasses with progressive lenses I've purchased online are light years ahead of these. Paid $400-500 for glasses that are barely usable. Read the other reviews. I'm not the only person this has happened to through this location. Only go to Pearl for the exam, go elsewhere to buy your glasses and contacts.

I've been a patient here for years and bought 2 pairs of quality glasses in the past. Staff are always so friendly and efficient. Most recently, Chanoir helped me adjust my glasses when they were bent out of shape. She was so helpful and so kind. 10/10 would recommend this office!

Very good service when in person and optometrist was amazing. The insurance side of this and the way they processed paperwork was terrible. After 3 weeks I called my insurance, and they notified me that Perale Vision never submitted the right documents and have the wrong service date. Still don't have a bill from them nor my prescription from March of 23 2025. Very disappointing because I order 2 pairs of glasses for myself and my spouse, and now I canceled those since no one called me back after calling them 3 times asking status with no follow-up calls. I understand being busy and the complexity of paperwork, but keeping a customer in the loop is a must.

I had my first appointment with Dr. Anderson a few months ago. She was very kind and professional and took time to explain things and answer any questions I had as well. Her front office staff were all very nice and helpful. Definitely highly recommend.