⭐Customer Reviews
4.4
★★★★☆
14 reviews on Google
Dr. Custer has provided wonderful care and follow-up for my family member. He restored an eyelid after a removal due to cancer. The plastic surgery Dr. Custer performed had excellent results. Very grateful to this doctor.
Started out great. Insurance approved the surgery. They called and left a message and asked me to call back. I called them back several times and asked them to call me back...crickets!!
All of the staff was very friendly, professional and accommodating. The doctor was kind and thorough and has been wonderful to work with on the multiple visits I have had. He did an excellent job with my surgery, the pre-op visit and now also with my follow ups. I would not hesitate to recommend him to others.
In addition to my own personal experience, anyone who referred me to Dr. Custer or spoke of knowing/working with him, only had good things to say about his capabilities and personality. This is very nice to hear and now that I can speak for my own experiences, they are correct.
I cannot say enough good things about Dr. Custer. His expertise in his field is unmatched in my opinion. The surgical staff that worked with him during my surgery was first rate and very caring. His office staff goes above and beyond to make appointments around your schedule if needed. I would like to especially acknowledge Stephanie for her determination to get my surgery scheduled and then rescheduled around the snow storm and transportation problems.
I can't speak to any experience with any Dr. in the building. I can state that the backend office staff have serious competency issues. I am going to go blind trying to find a new prodiver because they couldn't get their act together. The entire experience was one not so funny joke after another. If you have an appointment with this office you should:
Call before and on the day of your appointment to make sure things are setup the way they are supposed to be. I called the day of my appointment because I didn't have a good feel for the staffs level of professionalism. They had it all wrong. Allegedly they had tried to reach out to me but I have no communication from them. They moved the appointment 13 days further out and didn't so much as utter a single word to me.
Never again. Now I will likely have to travel out of state to find an eye Dr. to handle my issues. Unreal.
Dr. Custer is great. He explains fully the options you have and then gives his professional opinion on what he would choose and why. He and his staff are always professional, courteous, and I have never felt rushed.
Dr. Custer is the best. Was able to diagnose and treat me when other doctors couldn't figure out what was wrong with me.
I feel very fortunate and safe to have been in his care and to have a doctor of his caliber . Your eyes are so important to the quality of your life.
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[?]Frequently Asked Questions
Where is Philip L. Custer, MD, FACS located? +
Philip L. Custer, MD, FACS is at Center for Outpatient Health, 4901 Forest Park Ave 6th floor, St. Louis, MO 63108, United States, St. Louis, Missouri 63108.
What services does Philip L. Custer, MD, FACS offer? +
Philip L. Custer, MD, FACS provides comprehensive eye care including services for this business. Call +1 314-362-3937 for specific service availability.
What are the opening hours of Philip L. Custer, MD, FACS? +
Philip L. Custer, MD, FACS is open business hours. Open all days.
Does Philip L. Custer, MD, FACS accept walk-in patients? +
Philip L. Custer, MD, FACS in St. Louis accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Philip L. Custer, MD, FACS? +
Consultation fees vary by service at Philip L. Custer, MD, FACS. Basic eye exams typically start from $50 to $150 in St. Louis, while specialized treatments and surgeries may cost more.
Is Philip L. Custer, MD, FACS equipped for emergency eye care? +
Philip L. Custer, MD, FACS provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Philip L. Custer, MD, FACS
Philip L. Custer, MD, FACS is a verified business in St. Louis, Missouri.
How to Get Help at Philip L. Custer, MD, FACS
To visit Philip L. Custer, MD, FACS in St. Louis, call +1 314-362-3937 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in St. Louis?
Choosing a verified eye clinic like Philip L. Custer, MD, FACS in St. Louis ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.