Eyecare Specialties - Warrensburg

I had an eye exam by Dr Baldwin. He was very professional and took extra time to go over my exam results. Dr. Baldwin and the whole staff at Sedalia Eye Associates made me feel very comfortable.... Great job!

From the moment I walked in, I felt genuinely welcomed. The front desk staff and doctor were not only professional, but also incredibly friendly -- I was never kept waiting, and the entire process was smooth and efficient. I truly felt like I was being treated not just as a patient, but as a longtime friend. Exceptional service from start to finish!

Best experience, hands down, with optometry. The staff are friendly, kind, compassionate, and helpful. They were able to answer all my questions regarding Meta glasses and my insurance.

The exam was very thorough and I never felt rushed. The optician did a great job explaining everything clearly and helped me feel comfortable throughout the entire process. Overall, a great experience from start to finish

I want to start off with acknowledging that the receptionists and checkout staff are great. The reason for a two star review: I know there's a saying, "there are is always two sides to a situation." But that is not the case with eye Care specialties in Warrensburg Mo. My wife had trouble with her right eye and the diagnosis given was very incorrect which led to further complications and a late, late surgery correction. No apologies by the administration. This has led to a double vision problem. We dealt with lack of communication both with corrected glass lens delays, and now we were supposed to be contacted by Dr. Starman's therapy scheduling for my wife. That has been two weeks ago, when it was supposed to be only a few days. We have lost confidence in their credibility to correctly address what they say they can do for my wife.

My family has always had great experiences with the Warrensburg and Lee Summit offices. The staff is always friendly and helpful no matter the situation. Dr Hardy does a wonderful job at putting you at ease. There is no doubt she takes the best care of her patients possible. She will use all resources to ensure her patients receive the best quality. Thank you Dr Hardy and team!

The receptionist was a hoot, the rest of the staff so kind.

I had an issue with my prescription on my new glasses after trying them for 2 weeks. I saw a different doctor, Dr Baldwin, he was very thorough, polite, friendly, and got me a prescription that works very well. No charge on the new lenses. I was very pleased that they were able to put me in lenses that worked. The day after my intial glasses purchase I realized I had forgotten I had an insurance wellness mastercard that had dollars on it (for qualified purchases like eye glasses) that I could have used to pay for part of the balance. I contacted the office asap and explained the situation. Even though it was my mistake, they were able to find a way to use my card and have a refund check mailed to me. They saved me several hundred dollars and I'm very grateful to them for taking extra time and effort to get me a refund. Several years ago, before I was a paying customer, they replaced the nose pads on my eyeglasses at no charge when one broke after we moved to Warrensburg. I definitely recommend this office!