Eagle Vision

Pretty good experience especially for my daughter's first time with an optometrist. Most of the staff is welcoming and friendly. Front desk could use some training on professionalism. A sassy comment was made about my children having different medical insurance than myself and "would be easier if they all had the same". Yes. It would be. But I prefer to hold the non-custodial parent accountable for their responsibilities. Keep those comments to yourselves ladies.

Dr. K is amazing. She has helped me stay on top of my vision in regards to my diabetes. Very knowledgeable staff. This practice's only downside is how busy they are due to how well Dr. K and her staff run this practice. Definitely recommend Eagle Vision.

Best eye place I've ever been. They are all friendly and more than willing to make sure you get exactly what you want. They are knowledgeable and always willing to explain things when questions are asked. Best place for eye exams, glasses and contacts I've ever been.

I called this office to ask if they order ski goggle inserts and they said they do. The staff was nice enough but the whole appointment was a very rushed assembly line. Eye exam was super rushed and the doctor seemed impatient. I received a prescription that was very different from my current one. I went to the fitting section and was told they do not do goggle inserts unless you already have the frames. I decided to get new glasses at Costco because I was annoyed about the goggle inserts. I went to Costco to get new glasses and when I got them the prescription was way off. I had another exam at Costco and it turns out the prescription barely changed and I did not need new glasses. The Costco Dr was SUPER helpful and helped me order the correct goggle inserts and took the time to explain spots on the eye image (Eagle vision did not do this at all). Just save your money and time and go to Costco!

My appointment was incredibly rushed by the doctor, just as other reviews state. She was moving entirely too fast during the exam and I left feeling unconfident in the prescription provided. Once I received my glasses that I had made elsewhere (due to the exam experience) the prescription didn't feel accurate and when contacting the office for a re-check, I was told I'd have to pay for the doctor to check the glasses to make sure they were made right, before she would do a re-check. You would expect the doctor to stand behind their work and make sure patients are happy rather than charging additional fees for their rushed business practices. I don't need the doctor to check my glasses that she didn't make, I wanted her to re-check my eye exam that she rushed through. My feedback on my visit was provided to their office via their email survey before I even received the glasses however, nothing was done about it. The office I ordered the glasses through gave me more information about my prescription than she did. I'd much rather pay more elsewhere to have a proper eye exam done than pay this doctor to check my glasses and avoid this experience again. Highly recommend going elsewhere and not wasting your time.

I called to discuss possible rescheduling due to severe weather and a long drive from South Lake Tahoe. This was my first time scheduling with this practice, and unfortunately the front desk interaction was cold and unaccommodating. Despite calling in advance, the focus was immediately on a $95 no-show fee, with no flexibility or understanding given the circumstances. For a first-time patient, this was not a welcoming experience. Based on this interaction, I chose not to move forward with this office.

We are very grateful to Dr K and the staff for getting my husband in quickly and diagnosing his detached retina. As part time residents, we hadn't established an optometrist yet. Others said it would be weeks before they could see him, but it was only two days to see Dr K. Once she examined him, she got him an appointment with a retina specialist immediately. Now his vision is returning and he's recovering nicely. Thank you!

I found the visit to be great, but I had to call them back because I didn't receive enough daily contact lenses. Nonetheless, the person I spoke to was not helpful with the situation. Although I paid for everything, they have not offered any assistance to resolve the inconvenience they caused.