Walmart Vision & Glasses

Kristina and Camille made my experience great! I've been going to this Vision Center for years because of the service. They always greet me with a smile. All the three glasses I've bought, I love!

Camille and Kristina are so attentive when ever I walk in! If I need an adjustment, a screw, or cleaning they are always willing to help me! Exceptional customer service! Also very patient and knowledgeable!

Optical manager Camille goes above and beyond. They are knowledgeable and helpful. Helped me adjust my glasses and got me in to use my insurance. Definitely recommended.

I had a screw that no longer worked with my glasses and I asked Mi Ling the optometrist if she has any screws that might fit. She took it in the backroom and worked a miracle because when she gave them back they looked brand new and in perfect shape! She was extremely polite and when looking for new glasses or referring someone, this vision center is the place to go! Thanks again Mi Ling !

Apparently the Walmart Vision center and the actual eye doctor here are not affiliated. This information was not shared with me when I inquired about an appointment and to make sure the optometrist would accept my HSA. I was told the eye doctor accepts HSA Pay My Provider payments and so I scheduled an appointment. I showed up on time and was seen quickly. However, Dr. Ha was quite curt with me. He made me feel stupid about my own eyes. He did try to help recommend some options for my allergies though, which was nice of him. Once I went to pay, I asked for the total and entered it into HealthEquity's Pay My Provider portal, where Dr. Ha's office was showing in the provider list. I submitted the payment through my HSA, emailed Dr. Ha a confirmation of the payment, and asked for my receipt. The receptionist looked confused and went to grab Dr. Ha. He came out and basically began accusing me of trying to steal an eye exam. Which is ridiculous. He said he'd never heard of paying through Pay My Provider with HSAs and that I was trying to steal. I began to get frustrated as I've paid with Pay My Provider multiple times. Dr. Ha then said that his office never bills clients, they only accept payment up front. Which doesn't make sense because of vision insurance. I didn't know what to do so I reiterated that the payment had been submitted and I left. I cried for twenty minutes afterward because he made me feel so stupid. I tried asking Walmart for a copy of my prescription so I can still get glasses and contacts and that's when they finally told me that they're not affiliated with the eye doctor. So he is holding my prescription hostage. Anyways, he's gonna feel really dumb as soon as he sees that payment to him. I would never steal and especially not an eye exam. But I'll definitely never be going back to Walmart Vision or Dr. Ha's office.

Camille was the absolute best i appreciate her helping me with the whole transaction. She is the best highly recommended

Really great service! I have been coming here for my glasses for the past two years and both times have been fantastic! Kristina was a big help with helping me choose my glasses. I'm someone that is really indecisive when it comes to what looks good on me but she was kind enough to help me out! I look forward to wearing both of my glasses! Thank you so much for excellent service!

I had one of the most greatest experiences I've had in a really long time at Walmart Vision thanks to Camille and Kristina. You both are truly wonderful, professional, knowledgeable, and i really appreciate you all for taking the time to help with my mother and myself. Because of you both we will definitely will be back for our next visit.. Btw, we both love our new glasses