Dr. Pauline H. Hong, MD

Dr Hong is amazing. She's an incredible, kind doctor and always goes above and beyond spending all the time necessary to help properly diagnose and fix my eye issues including multiple surgeries. If there was a 10-star rating she deserves it!

Dr. Hong has done a great job with my daughter the issues she has had since she was little. She is kind, hardworking, and understanding. We have really enjoyed working with her!

Dr Hong has always been amazing but I miss the old front staff. The new girls up front are very rude, no communication between staff when changes are made, their attitudes are terrible and tried pushing me out of my apt. I walked in at 8:21 and the blonde said I was late and didn't know that the dr would still see me. My apt was at 8:30. They argue a ton over the phone when they don't look at past history/records. When I asked about my tint in my glasses, they just stared at me and refused to help. Even a call from an assistant would have sufficed but they don't seem to know how to handle the public. Definitely finding a new dr because this staff is absolutely horrible!

For some reason, my condition (Strabismus) went critical. I lost my ability to drive safely as I was seeing cars pull right in front of me. I also lost my depth perception, and my ability to park my car unless there were no cars around me. I ask my optometrist for a recommendation, and he sent me to Dr Hong. Please do not be put off by the office which may appear outdated, or by the fact they use paper records, high tech does not deliver a better outcome! I completely understand that you may be scared that Dr Hong will recommend surgery to correct the condition, trust the process and especially trust Dr Hong. Both in the office and in the operating suite, Dr. Hong is the most caring and compassionate surgeon you will ever encounter. Dr Hong changed my life for the better, I can drive and I have my depth perception back, it was nothing short of a miracle and I cannot thank Dr Hong and her staff enough their care and especially for the gift of sight that surgically corrected gave my lifestyle back. Dr Hong, you are a gifted surgeon and a beautifully compassionate human!

They were going to take my prisms in glasses away for a month the problem is being I ready have them my eyes would get tired without them and I wouldn't be able to see to do any without them so I went to specialist office in reno Dr Mitchell strominger who knows about Graves and prisms.