⭐Customer Reviews
4.3
★★★★☆
195 reviews on Google
I had a great experience working with EyeZone and their team. The staff was extremely polite, professional, and genuinely cared about providing excellent service. They were easy to work with throughout the entire process and made everything smooth and stress-free. I really appreciated their responsiveness and attention to detail. Highly recommend!
I went to the Eyezone on S McCarren first and was not happy with the service there at all. I left and decided to go to the Eyezone in Midtown and it was 100 times a better experience. That is where I purchased my glasses. I wouldn't recommend the one on S McCarren due to the front-end staff but the one downtown, midtown, was 100% better.
I feel compelled to write this because as I was sitting in the lobby I noticed the receptionist with black and blonde hair conversating with the assistant and they could not help themselves from making fun of a patient. It was incredibly unprofessional and I cannot believe this behavior is allowed to persist. Coming to this eyezone location at least 3 times has made me realize these employees are miserable and are spreading bad vibes everytime. Can't believe this is consistently occurring. Your team should be reevaluated.
I will start out by saying the Dr was great. Now for the bad and the horrible. I ordered a pair of glasses and was supposed to get them 2 weeks later, not a problem at all. 4 weeks comes and goes and hear absolutely nothing. I call after a month and was told they were having a problem with the Oakley Lab. Ok, how is that my problem and why couldn't I be contacted? So, another 2 weeks go by, still nothing, no call, no email, absolutely nothing. I call back, same song and dance, was told they would be expedited and sent by 2 more weeks. Well, another 2 weeks go by and I call them again. Same story, now they just gave me a refund. I appreciate the refund, but I could have gone to another Eye practice in those 2 months of not knowing anything. Very, very unprofessional and extremely bad business. My family and I will never be returning. If you do go there, I hope your experience is a lot better, but reading comments and hearing other peoples stories, I would be very cautious.
If I could give a zero star rating I would. Dr. Mia Barron was incredibly rude. As an individual who experiences light sensitivity. I wanted to discuss eye disease risks and my light sensitivity issues. She lacked compassion and was very stern, rude, and combative. I have never been treated so poorly by a "professional". This is the last time that I will visit this establishment. If you would like to have a pleasant experience with an OD, please visit elsewhere.
I had a very disappointing experience at this office. Dr. Mia Barron was unprofessional, rude and dismissive during my visit. She informed me that I might have glaucoma and even suggested the possibility of eye cancer, but did so in an abrupt and insensitive manner, offering no opportunity for follow-up questions or clarification. It was an extremely distressing experience and left me feeling unheard and dismissed.
The office manager did step in and handled the situation with empathy and professionalism. She reached out promptly to apologize and attempted to address my concerns, which I sincerely appreciate. However, based on my encounter with Dr. Barron, I would not feel comfortable returning to this office.
The office environment was professional, friendly and welcoming all at the same time. The staff was very knowledgeable, and I was walked through every step of my examination. Added bonus: I found the perfect set of beautiful frames the moment I walked in the door. I definitely won't be going anywhere else!
Dr. Mia B. Is awesome. She is so thorough, professional, knowledgeable & comfortable to be around. The whole office staff are nice & welcoming, professional. I will use this office for all my vision visits. Plenty of parking, easy to find, nice quiet, & clean office.
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[?]Frequently Asked Questions
Where is EyeZone Nevada located? +
EyeZone Nevada is at 9700 S McCarran Blvd, Reno, NV 89523, United States, Reno, Nevada 89523.
What services does EyeZone Nevada offer? +
EyeZone Nevada provides comprehensive eye care including services for this business. Call +1 775-827-3937 for specific service availability.
What are the opening hours of EyeZone Nevada? +
EyeZone Nevada is open 8 am-5 pm. Closed on: Saturday, Sunday
Does EyeZone Nevada accept walk-in patients? +
EyeZone Nevada in Reno accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at EyeZone Nevada? +
Consultation fees vary by service at EyeZone Nevada. Basic eye exams typically start from $50 to $150 in Reno, while specialized treatments and surgeries may cost more.
Is EyeZone Nevada equipped for emergency eye care? +
EyeZone Nevada provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About EyeZone Nevada
Find our location on the NE corner of South McCarran Blvd. We offer spacious parking around our entire building. At EyeZone Nevada in Reno, discover exceptional eye care tailored to meet the needs of our community. Our Reno office prides itself on delivering comprehensive eye exams, innovative vision correction solutions, and a diverse range of eyeglasses and contact lenses options. Our experienced optometrists use the latest in eye care technology to provide personalized services, ensuring your vision and eye health are at their best. Visit us in Reno for an eye care experience that sets new quality and patient satisfaction standards.
How to Get Help at EyeZone Nevada
To visit EyeZone Nevada in Reno, call +1 775-827-3937 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Reno?
Choosing a verified eye clinic like EyeZone Nevada in Reno ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.