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Pritchett Eye Care Associates - Double R
📍 10459 Double R Blvd, Reno, NV 89521, United States
[x] Active Centre⭐ 4.4/5 (191 reviews)🕐 8 am-5:30 pm📞 +1 775-827-3030⏱️ 3 min read
Pritchett Eye Care Associates - Double R
Eye Care Provider
10459 Double R Blvd, Reno, NV 89521, United States
Reno, Nevada 89521
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www.pritchetteyecare.comOfficial Website
PIN Code
89521
Plus Code
C6HW+VM Reno, Nevada, USATimings
8 am-5:30 pm
Verified May 2026
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Pritchett Eye Care Associates - Double R
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⭐Customer Reviews
CM
★★★★★
I am very pleased with my visit. Everyone was so nice and helpful. I am very happy with Dr. Hillier. She listened to my concerns, and educated me about my eyes. This is my first time ever needing glasses, so it was a bit stressful. But This office made me feel comfortable and content. Happy to be a patient here!
AM
★☆☆☆☆
I've gone to Pritchett Eye Care since 2010. I will never go back or my family. They are charging for services not wanted and now have their own copay that's not from the insurance company. I also had a manager tell me I had to pay for images of the back of my eye which I had done at my surgeon's the day before. Don't let them hassle you. I found a way more knowledgeable doctor and kind staff elsewhere. They will nickel and dime you to death. Attitude does not keep customers.
AH
★★☆☆☆
They failed to produce the correct Rx lenses (as prescribed by our young son's eye doctor) and then took almost four weeks to remake the lenses correctly. All told it took eight weeks to get the correct lenses from initially delivering the Rx. In addition to the time, it took my son's doctor (and a copay by us) to discover the lenses were wrong. We were also met with attitude when we would call each week after the initial estimated remake time had passed -- they claimed "a rush" would take a week and we called at weeks 2, 3, and 4 only to clearly be annoying them by checking. Calling was fruitful as our call at week 4 was when we learned they were ready and got the text notification a day after we picked them up.
This is the second time this has happened to us with Pritchett Eye Care on Double R. They will not get a third chance from us.
If you get prescription lenses/glasses from them, we recommend having them confirm what they are ordering from their supplier when you place the order and when you pick them up as their system of quality control was a total failure for us.
MS
★☆☆☆☆
I had a great visit and was told to expect my glasses within 4 to 6 weeks. It is 4 weeks today and I called to check the ETA to find out that they weren't placed at all. They are wondering if I brought in a paper from my employer which I did since I have selected my glasses and checked out. It is very disappointing thinking that your glasses should be arriving soon just to find out that they have no clue about it.
MN
★★★☆☆
I've been a patient at Pritchett for years. I've always had great appts and the staff is always very helpful in the process of picking out and ordering glasses. The part that has been very frustrating the past few years has been no patient follow up. They say glasses should arrive 3-4 weeks and they'll call when they arrive. This has not been the case for the past 3 years. I've had to call and ask if my glasses are in and the response has been "yes they just arrived" or more recently (after waiting 1.5months), "we're not sure what happened with your sons lenses. We will get a hold of them to find out what happened and call you back" It's been 2 weeks since that conversation and nearly two months total. I've called twice and left messages the past couple weeks and have not gotten a call back.
MG
★☆☆☆☆
I am absolutely beside myself with this company. Initially, the visit with the optometrist was great! She was concise and listened while giving feedback. Really taking her time to answer my questions. However, after I ordered my eyewear is when the issues began. The waiting time was 2-4 weeks. I called after 5 weeks and was told the glasses were in "backorder". Another week passes and I was told "still backorder ". After week 7, I call and was told it was still backorder. At this point I demanded the truth. The truth is that my frames were ordered then cancelled a few times but not once was I called to be asked if I wanted another option; when I called to follow-up (more than 5 times), I was given the runaround. Then "the warehouse (lab) burned down", another interesting "development". In the end, the service was horrible and I still dont have my glasses that I paid to get shipped to my home. If you want to be disappointed and lied to, this is your eye shop. In my opinion, professional ethics requires truth and transparency. I did NOT get that from these people and DO NOT RECOMMEND THEM AT ALL.
PF
★★★★★
Very welcoming and helpful. Dr. Is very knowledgeable in everything about your eyes . Wants to make sure your happy with the ending results . Which I was
LS
★☆☆☆☆
Dr Mourdick is the worse eye dr I've ever Seen in my 50 years of eye dr .. total clown went to him twice both times he miss diagnosed and doesn't listen to your problems just likes to talk about himself. I would never recommend this guy.
📈Quick Comparison: Top Eye Clinics in Reno
| Name | Rating | Phone | Link |
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| Pritchett Eye Care Associates - Double R Current | ⭐ 4.4 (191) | ✅ Yes | View Details |
| LensCrafters | ⭐ 4.8 (1553) | ✅ Yes | View Details |
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Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Pritchett Eye Care Associates - Double R located? +
Pritchett Eye Care Associates - Double R is at 10459 Double R Blvd, Reno, NV 89521, United States, Reno, Nevada 89521.
What services does Pritchett Eye Care Associates - Double R offer? +
Pritchett Eye Care Associates - Double R provides comprehensive eye care including services for this business. Call +1 775-827-3030 for specific service availability.
What are the opening hours of Pritchett Eye Care Associates - Double R? +
Pritchett Eye Care Associates - Double R is open 8 am-5:30 pm. Closed on: Saturday, Sunday
Does Pritchett Eye Care Associates - Double R accept walk-in patients? +
Pritchett Eye Care Associates - Double R in Reno accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Pritchett Eye Care Associates - Double R? +
Consultation fees vary by service at Pritchett Eye Care Associates - Double R. Basic eye exams typically start from $50 to $150 in Reno, while specialized treatments and surgeries may cost more.
Is Pritchett Eye Care Associates - Double R equipped for emergency eye care? +
Pritchett Eye Care Associates - Double R provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Pritchett Eye Care Associates - Double R
Welcome to Pritchett Eye Care Associates - Double R your destination for comprehensive eye care in the Reno area. Our experienced optometrists are dedicated to providing comprehensive eye exams using the latest technology and treatment for a variety of eye conditions. Each location offers a diverse selection of stylish eyewear and advanced lens options to ensure you see clearly and look great. At Pritchett Eye Care Associates - Double R , we prioritize a welcoming and patient-focused experience, making sure you receive the care you deserve. Visit us today to discover personalized eye care services that put your eye health first.
How to Get Help at Pritchett Eye Care Associates - Double R
To visit Pritchett Eye Care Associates - Double R in Reno, call +1 775-827-3030 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Reno?
Choosing a verified eye clinic like Pritchett Eye Care Associates - Double R in Reno ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 8 am-5:30 pm |
| Tuesday | 8 am-5:30 pm |
| Wednesday | 8 am-5:30 pm |
| Thursday | 8 am-5:30 pm |
| Friday | 8 am-2 pm |
| Saturday | Closed |
| Sunday | Closed |
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📍Nearby Centres
1.4 km away
1.9 km away
129 m away
20.8 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJr6oyWv0UmYARTc2J-HX1pak
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJr6oyWv0UmYARTc2J-HX1pak
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