Optical Academy Clifton

Thank you Optical Academy for your excellent team & customer service shown to all the families at the 2025 CareSparc Sustainable Health & Wellness Village Tour in Newark, New Brunswick & Atlantic City. I am so pleased with my new glasses. Thank you Kali, Hana, Kadasia & Rez for your assistance & continued blessings. Caryl Lucas, Media & Public Relations CareSparc Community Connections

I had an excellent experience at Optical Academy today. I came in just an hour before closing, and despite that, Robbie was incredibly patient and attentive from start to finish. He took the time to answer all my questions, made sure I felt comfortable with my choices, and never once made me feel rushed. His professionalism and genuinely kind attitude truly stood out. I've been coming to Optical Academy for the past nine years and have consistently had great experiences. I highly recommend Optical Academy.

Optical Outlet service was amazing -- truly 10/10! The service was fast and very efficient. Dina was incredibly helpful. Dina and staff made sure I received my glasses the same day, which I really appreciated. Highly recommend!

amazing service & great people 10/10 ( to all the negative comments ur just straight up hating and been almost a 10 yr customer never had a problem sometimes they're busy and just having a lot to handle it happens in buisness and pretty cool people that you can go there tell them your problem and it'll be easily resolved. they have real things to worry about either than whatever your yapping about). For sure would recommend 10/10.

I am so very pleased with Optical Academy. I have introduced my three children and 6 grandchildren to Optical Academy in Clifton. Exception customer service, quick responses and they care! I had a house fire and the helped me replace my glasses! HONORABLE mention to Hannah, Dina and Kadasia!

Today, we had the pleasure of hosting Optical Academy as a vendor at our school, and their service was truly outstanding. From the moment they arrived, they were on time, professional, and incredibly patient, ensuring that every student received high-quality care. A special thank you to the onsite team: Neudy, Les, and Nart for their dedication and attentiveness in assisting our students throughout the process. Their ability to engage with students, answer questions, and provide professional optical services made a significant impact. We appreciate Optical Academy's commitment to excellence and their efforts in helping so many students access essential vision care. Looking forward to working with them again in the future! Highly recommended!

I ordered contact lenses on December 2 and was promised delivery in 1-2 weeks. After more than a month, there was still no delivery date, and repeated calls and emails went unanswered. The staff refused to send a receipt despite multiple requests, offered only a partial refund for a product I never received, and were extremely unprofessional. I had to open a dispute with my bank, which issued a full refund of $199.99. This was a huge waste of time and shows neglect of basic customer service.

Today, Optical Academy provided vision screenings for the students of School No. 23 in Passaic, NJ -- and what an incredible day it was! In just 4.5 hours, their amazing team screened an astonishing 485 students, including our special needs population, with the utmost care, compassion, and professionalism. We want to extend a heartfelt thank you to Neudy, Ashly, Leslie, Nelson, Wells, and Dr. Ochlan. Your teamwork, organization, and uplifting spirits made a lasting impression on everyone involved. The way you connected with our students was truly inspiring -- your patience and positivity were nothing short of extraordinary. Certified Angels is deeply grateful to have partnered with such a dedicated and passionate team. Thank you for making such a meaningful difference in our community. We can't wait to work with you again!