⭐Customer Reviews
4.7
★★★★☆
994 reviews on Google
If you're looking for excellent eye care in the area, Focus Eye Care is the place to go. From the moment you walk in, the staff is welcoming, professional, and extremely attentive. The office is clean, modern, and very well organized, which makes the whole experience smooth and stress-free.
The doctors take their time to thoroughly explain everything and make sure all your questions are answered. You never feel rushed, and it's clear they genuinely care about their patients and their eye health. The exam was very detailed, and they used the latest technology to make the process quick and comfortable.
If you need an eye exam, new glasses, or just great professional care, I highly recommend Focus Eye Care. Truly a five-star experience from start to finish!
I had a wonderful experience at Focus Eye Care. From the moment I walked in, the staff was welcoming, professional, and attentive. The office was clean, modern, and well-organized, which made the entire visit feel smooth and efficient. My eye exam with Dr. Esperon was thorough, and he took the time to explain everything clearly, answering all of my questions with patience and care. I also appreciated the help I received in selecting new frames -- there was a great selection, and the staff made sure I found something that suited both my style and prescription needs. Overall, I left feeling confident about my eye health and happy with my visit. I would definitely recommend Focus Eye Care to anyone looking for quality eye care and excellent service.
Dr. Esperon at Focus Eye is EXCELLENT! He is very knowledgeable, kind and patient and has a wonderful demeanor! He is the BEST Optometrist in Bergen County. He Listens and explains things clearly. I totally trust him. His staff is terrific too. I would definitely recommend him to my family and friends.
I must preface this review with the fact that up to today I had no major issues here. The doctors I believe are excellent , the front desk gave me a little attitude prior but I chalked that up to everyone is entitled to a bad day. Today I was very unsatisfied with my visit. I checked in for my scheduled appointment and sat in the section I was told to. The representative was helping someone else and I waited very patiently. She never acknowledged me for a good 45 minutes even though she got up from the client she was with several times. When she was done with this client she very casually asked me why I was there. I HAD A SCHEDULED APPOINTMENT!!
As a mom, finding the best care for your children is everything -- and I truly felt that here. The doctor took the time to clearly explain every part of the eye exam to both myself and my daughters. We never felt rushed, and the entire staff was incredibly kind and attentive. The whole experience felt personal, not just another appointment. We will definitely be returning. A genuinely great experience from start to finish.
Last year I came in and place an order for my prescription lenses because my frame was good. That is also because no one called back. Said that. It was supposed to be done in a week. Now almost 4 week into it and after several calls made no one replied back. Very poor service.
Doctor Amazing! Wait time is just ridiculous. I was there for 3 hrs and people that came after me were leaving and I was still there with my daughter that was not feeling well. Appointment at 4:15 I got there at 4pm and left at 7:15. Also the people that help you with the frames and lenses don't explain much
For the 2nd year in a row, my prescription was incorrect. They had to redo my eye exam and my glasses.
This year, as I mentioned my prescription was wrong, but also the left lens on my glasses was scratched. They redid my glasses. Got the prescription right... BUT now the right lens is scratched.
It's not a big scratch. But I didn't pay over $400 to walk around with scratched glasses.
I messaged them and did not get a response back. I will probably not come back to them again. I just don't have time for this back and forth redoing eye exams, glasses and whatnot.
I'm requesting a refund or at the very least a 50% refund.
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[?]Frequently Asked Questions
Where is Focus Eye Care, P.C. located? +
Focus Eye Care, P.C. is at 302 Union St 2nd Floor, Hackensack, NJ 07601, United States, Hackensack, New Jersey 07601.
What services does Focus Eye Care, P.C. offer? +
Focus Eye Care, P.C. provides comprehensive eye care including services for this business. Call +1 201-646-9090 for specific service availability.
What are the opening hours of Focus Eye Care, P.C.? +
Focus Eye Care, P.C. is open 10 am-7 pm. Closed on: Sunday
Does Focus Eye Care, P.C. accept walk-in patients? +
Focus Eye Care, P.C. in Hackensack accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Focus Eye Care, P.C.? +
Consultation fees vary by service at Focus Eye Care, P.C.. Basic eye exams typically start from $50 to $150 in Hackensack, while specialized treatments and surgeries may cost more.
Is Focus Eye Care, P.C. equipped for emergency eye care? +
Focus Eye Care, P.C. provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Focus Eye Care, P.C.
We want you to know we understand eye care extremely well, just as you'd expect, but we also understand the eye business. So we won't bamboosal you with terms like Acanthamoeba Keratitis, CMV Retinitis, Orthokeratology, Keratonacus, etc. We will talk to you like real people, not doctors, with easy to manage terms.
How to Get Help at Focus Eye Care, P.C.
To visit Focus Eye Care, P.C. in Hackensack, call +1 201-646-9090 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Hackensack?
Choosing a verified eye clinic like Focus Eye Care, P.C. in Hackensack ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.