Jewel Optical

Scam location. They ordered glasses for me and told me it will be a 2 week wait. So I waited 2 weeks and called them, they said my insurance is slow so it will be another week. A week passes and I call again, they have the same excuse. So I call my insurance and its a long wait, my insurance says theres no order at all for glasses. So this location is basically lying. After a month and a half, I finally received my glasses. So I had to go 1 month and a half without essential eye care. This was awhile ago, recently I went to another eye doctor and ordered glasses, it only took a week and a half to come in (same insurance).

A Truly Wonderful Experience. My contacts were shipped on time and I was greeted so well I entered and I love doing business here as they always care for there customers. They also have a tremendous hospitality feel to them that I like as someone that wears contacts and likes the places that give me the best care. If I could give them ten stars out of five I would. Best Contacts Place I've Been Too Hands Down!

Such a great optical! Staff is incredibly friendly and helpful. I previously bought glasses online and always had problems, since switching to Jewel optical my headaches are gone and I see much clearer. And they do adjustments for the glasses for free!! My glasses always slip off my face so it's nice to go and get them fixed when I need.

I was charged about $400 for a pair of Hugo Boss frames with lenses. I realized months later from pictures and such that all the guy did was snip off the arms of my old glasses, put in the new lenses that my insurance covered, and connected my old frame to Hugo Boss arms. Plastic arms at that. They are cheats and unfortunately it's too late for me so be forewarned.

The worst office you can go to. They will take money away for you, last year I had ordered a yearly supply of contacts and had no issue receiving the rebate because it was my first time ordering contacts with them. A couple months ago I came in to order more contacts but the workers working the front obviously did not have the correct information when it came to rebate, I had ordered a 6 month supply of contacts and requested a rebate but turns out you have to be consistent with the purchase of your contacts in order to receive the rebate I even made sure with them and they said I would receive the rebate but of course that didn't happen. The guy who works the front is useless and provides no help, he was the one who assured me that I would receieve the rebate and even after complaining to them he tries calling the company for my contacts but they even rejected his request for a rebate, his attitude is also awful. I lost money because they lacked knowledge and provided 0 help, they say theyll call you back and never. I DO NOT RECOMMEND THIS LOCATION.

Great customer service!! I have been a very happy customer of Jewel Optical for over 8 years. With the assistance of David and their amazing staff every frame I get fits my face and style perfectly and most importantly the lenses are always well made. My whole family gets their eye care needs from Jewel Optical and highly recommend going here.

I went to get my glasses fixed by Kasia, she was very sweet and got it done very fast. I'm so happy that she made it work for me and I definitely will be sticking with her.

Do not I quote patronize with Jewel Optical. Crooks. They will rob you blind. Been going to Cohen's for years never paid more than 400.00 for both my lens and my husband's lens together. I have progressive and my husband wears bifocals without the line and transition. He went in for an exam and left out owing 576.00 and brought his own frames. Unbelievable. They are trying to rob the working to cover what Medicare and Medicare won't pay.