Nancy Tsai, MD Cai Nai En Yi Shi

She gave us good advice saying that too much tear drop is bad. It would wash away the oil film on the eyes. She also claimed that the warm towel on the eyes would help since it would open up the glands the oil film. She also said my daughter's eyes r ok. I wish there is a way to put on oil film artificially.

Dr Cai has a " not pleasant " attitude toward me. She said " I will turn blind immediately if I don't treat my cataract. She pushed me to get eye lid treatment $400 each time. She only prescribed me a small bottle of REFRESH ( not the individual one ). I refused to deal with her "attitude". Instead I went to NY Partners Orthopedics, they are SO friendly and professional.

Incredibly nice and incredibly efficient eyecare place. The doctor has a really courteous, nice bedside manner (especially for someone who has to get up close to your face), and the staff are very nice too. I also walked in wearing the same exact color as all of their uniforms, which I think made everyone laugh! I don't ever leave reviews and can feel pretty shy around people, so you can trust me when I say that this is the best Eyecare experience I've had!

I went for a checkup and the entire experience was very weird. They spent very little time checking my eyes and immediately started to pitch one of their expensive beauty treatment that was almost unrelated to vision. The whole process did not feel ethical or professional and made me feel as if they do not care about the patients, and only care about taking in the money as fast as possible. At the moment, I do not recommend anyone coming here if you are looking for quality care. Hopefully Advance can spend more time addressing the aforementioned problems because these problems only appeared in the Flushing branch and not the Manhattan one.

Dr Tsai is a great professional! She was so patient and thorough with my eye exam. I don't like to wear glasses, she recommended me doing CRT. I was like 600-700 degrees but now that I been wearing CRT I see perfect vision everyday. And I have to say is, Wendy, the optician is super nice and always friendly. She's good at fittings for glasses, she is patient about having the frames match the person's face ^^

It's funny when I read reviews about horrendous wait times. I have been to another really good ophthalmologist in Flushing and the wait time is the same. Obviously if there's a lot of customers and long wait times, this means the medical professionals are high in demand and good at their job. Seriously, if you don't want to wait long, find a doctor whose office is lacking customers. It's empty for a reason. This isn't a fast food restaurant. The front staff are friendly and quick at their job. They make the process from the eye drops to the visual field tests quick and smooth. Dr. Tsai is very friendly, sweet, soft spoken and patient. I have referred all my friends to this office because Dr. Tsai is truly a professional who cares about her patients. I have a lot of eye issues and I visit this office A LOT. Dr. Tsai had been so patient and has given me many options, referrals and recommendations for my issue. This medical office also sells glasses in the front. Wendy, the sales manager, has taken care of my best friends and I many times because every few months we have break and lose so many pairs of glasses between us. She is patient and friendly as well. She helps us pick out the frames that go good with our face shape. Parking is not easy in this area, pray you get lucky. Easiest is to take public transportation.

Dr Nancy Tsai exceeded my expectations of a great doctor. She is my family eye doctor. Recently, Dr Tsai took care of my mother's vision issues. She was very accommodating and patient with my mom. She was so concerned about her that took time to call us after office hours. I am very thankful. Dr Tsai is the greatest !!! ~ Carlos

This was my first time/visit with Dr. Tsai's office. called in advance to verify if they accepted my insurance. The staff that answered the phone was nice and polite and verified that Dr. Tsai was in network. When I visited the office, I waited less than 20 minutes to be seen. Both Dr. Tsai and her office staff at the flushing location were both friendly and professional.