OCLI Vision Huntington (E Jericho)

I'm so disappointed and disgusted by the dishonest practices of the front desk. About 2 years ago I was told by the front desk they didn't take my vision plan, which was a major change that I questioned. Unfortunately I trusted that the women working knew what they were talking about, and took their word. They have taken my insurance card for 2 years and charged my husband and I $75 dollars for a vision exam knowing I should pay $0, because they take the participating Visionworks plan. I questioned it today and the girl said they take Visionworks. I asked when they started taking Visionworks, and she said they always have......In the end, I was lied to and charged when I didn't need to be. DOUBLE CHECK every transaction there. I won't be returning.

This place is the worst. They always over-book appointments and you end up waiting for a ridiculous amount of time past your scheduled appointment time. They have zero respect for their patients time and just care about booking as many people as possible. Expect to wait AT LEAST 30 minutes past your scheduled appointment time and then another hour before you actually see the doctor. This happens EVERY TIME I come here. Time to find a new eye doctor.

Well I can't rate the doctor I had appointment with today except to say that they are apparently a poorly run office. My coworker recommended OCLI because she has a special medical issue and likes her doctor at another location in Nassau County. I should have realized something was off when I was able to get an appointment so quickly when I called last week and the scheduler gave me a more convenient appointment so I didn't have to take time off from work. I received not one but 3 different confirmations (a text today, and an email yesterday and an email two days ago reminding of my appointment today at 3:00. I skipped my lunch hour so I could leave work 1/2 hour early and rushed there so I could complete the new patient forms. When I arrived, there were no cars in the parking lot and a sign on the door that said the "office is closed today, call to reschedule" !!!! Wow. I called the phone number and was told they left a voicemail message informing me of the cancellation and to call to reschedule. No they did not. I checked my cell phone. No phone call, voicemail or email. Not something I would make up. You might want to consider another office considering the one star reviews. By the way, they don't even have to answer the phones to make appointments there. They use OCLI's a call center!! No excuse for their sloppiness. Anyone know of a really good and reliable eye doctor with really good office staff.

The staff is very caring, helpful and willing to listen and answer any questions or concerns you may have. Dr. Bloom has a very compassionate manner and wants his patients to feel comfortable with him and his care for their eyes. I highly recommend this OCLI location

It's a factory.They overbook so they dont loose any time so patients have to wait 1.5 hours for a simple test

Once again waiting for 45 minutes after showing up 30 minutes early! Totally unacceptable Arrived 15 minutes early for a 9:15 appointment and now 9:47 and still waiting to be called. Unacceptable. Additionally, if you try calling the main phone number, good luck! Worst phone service. Will probably walk out shortly and find a new office. Finally called in at 10am and was asked to sit in diff waiting room while stepping into three diff rooms. Two hours and no specific procedure done, just check-up.

Browsing through most of the reviews was was disparaging so say the least. My take isn't so much overbooking as attempting to accommodate so many of us that are in need. I suggest being more receptive and appreciative of a fine surgeon that has dedicated his life to being just that....Dr. Bloom is a fine, dedicated surgeon with a hand-selected staff. What impressed me most was his calm, reassuring demeanor, as well as his commitment both to his profession and his patients. The process is exhausting, but paramount because every patient requires individual treatment. Both my wife and I found the entire staff to be friendly, caring and compassionate. Next Wednesday when you're sleeping til 10, consider Dr Bloom has been performing surgery for hours already! - BUFFALO, St James

Initially I was thrilled to get an appointment within two days. When I arrived with my son, there were three ladies behind the desk and not one acknowledged us until at least 3 minutes of standing there. I then find out they called and left messages on my home phone because the doctor wanted to see him earlier in case he needed to refer him. They refused to see my son even though we showed up at our original appointment time. At the very least the doctor should have honored his time slot and at least looked at his issue. Also, lesson learned, make sure when you book with any doctor that they ask for a best reach number, this place did not. I can't speak to actual doctors because we never saw one, but its horrible that they refused to see my son.