PLAZA OPTICAL

I am grateful for the years as a customer here and them taking my vision insurance which isn't the best through my union. But my most recent experience here was very very disappointing. I went in for a simple eye exam, and contact lenses fitting. I also received my basic union provided glasses. These parts of the process weren't terrible but when wanting to make sure my benefits were being used properly and mentioning I'd like to shop around for contact lenses, I was pressured into buying X amount of lenses for X price that is far out of my price range and if I pay X price I can save X money on a rebate that might work if submitted properly. I was stood over by 3 employees trying to convince me. I was also talked down to an told by Dr. Bohn that "he only makes 25cents of some of these glasses" or some other shit. As a grown man, I stuck to my guns, was adamant about what I wanted, and ended up finding the amount of contacts I need for the right price point for myself and my budget online. And didn't have an upselling conundrum on my hands either. I won't be returning to this practice after this experience. My girlfriend who was waiting with me was also astonished at the behavior. 2 stars for getting the basics right, and the wonderful and always helpful front desk staff. Thankful for the handful of pleasant experiences here but something was way off on my last visit here.

Dr Bohn is an amazing doctor with many years of experience and very personable. Did a thorough examination and gave me the correct prescription contacts and glasses I needed. His staff is also wonderful.

Had an amazing experience here! The eye doctor was incredibly welcoming and warm, and truly made me feel heard and comfortable. The entire staff was so polite and patient while helping me pick out my new glasses. They have a huge selection to choose from. 10/10 -- highly recommend!

We are so glad to have come to your store, we wanted to thank you for taking care of our the way you did. Your Experience of choosing glasses and Excellent Service, we really appreciate it.

I have been using Plaza Optical for years and continue to be amazed by the service (going above and beyond) and the professionalism as well as their ability to explain the examination and findings in laymen's terms. They did an extraordinary job identifying lenses and frames that I desired.

I would like to thank Dr. Bohn and all his wonderful staff. iI have been a patient for almost 30 years now. I and my family have always received the highest level of care and attention. His dedication has always been above and beyond in all of our visits. Thank you for everything!!!

I love Dr. Bohn and his colleagues. Everyone is very patient, kind, and helpful. Been going there for years

I could not ask for better service. Very knowledgeable and everyone there is amazing. The consultation was great! The exam was perfect! Great selection on frames, I ended up getting the perfect glasses. Turn around time was under 5 days for my glasses.