📋 Eye Care Provider
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Empire Visionworks Aspen Dental Plaza
📍 1319 Erie Blvd W Ste #3, Rome, NY 13440, United States
[x] Active Centre⭐ 4.3/5 (226 reviews)🕐 9 am-6 pm📞 +1 315-337-7700⏱️ 3 min read
Empire Visionworks Aspen Dental Plaza
Eye Care Provider
1319 Erie Blvd W Ste #3, Rome, NY 13440, United States
Rome, New York 13440
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locations.visionworks.com/ll/US/NY/Rome/Official Website
PIN Code
13440
Plus Code
6GH4+9W Rome, New York, USATimings
9 am-6 pm
Verified May 2026
Digital Business Card
Empire Visionworks Aspen Dental Plaza
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⭐Customer Reviews
A"
★☆☆☆☆
Horrible experience. You're better off going to the new Hartford location or any other location. These people are rude and unprofessional. Waited 20 minutes for them to then fight over who is going to help me because apparently neither of them wanted to help me! I'll take my service back to new Hartford. Further but didn't have to deal with whatever the hell is going on here. I worked At LensCrafters and they greeted people while they worked, helped 2 people at a time and weren't as rude as both these workers were. Not even sure why they're still open if they keep losing business!
TM
★☆☆☆☆
Terrible customer service. I called 10 times this morning to ask a simple question and nobody answered the phone. I finally got in my car and drove there to ask my question. First I walk in and there are absolutely no customers and the two woman at the desk couldnt even greet me. I had to greet them. I drove there to ask my question because nobody answered the phone. My question couldn't be really answered because the doctor wasn't even there. If the phone was answered I wouldn't have had to drive there and waste more of my time. The icing on the cake for me was walking in and not even being greeted. I probably will never go to this location. Oneida, NY has way better customer service..
SM
★★★★☆
I'm only leaving a 4 because of the associate that took care of me picking out my glasses. Otherwise, everything out was a five and beyond. Doctor Diamond was amazing.Best eye doctor ever!!!
DS
★★★★★
My experience at Empire Vision Works was a good friendly experience from all the staff and including the eye doctor. Everyone was in good spirits and made my appointment go stressless. Thumbs up the the staff there much appreciated for there work!
KD
★★★★★
Staff is friendly and extremely helpful. The doctor is extremely professional, kind and very funny! Awesome experience at this location, better visit then any other location I've been to. Thank you!
DM
★★★★★
The doctor was very helpful in explaining about my vision. The associates were very helpful, polite and professional my experience at visionworks was excellent and will recommend them to everyone
TS
★★★★★
The ladies up front are just AMAZING! They took so much time and were so patient with my insurance the Doc is wonderful and has a great personality!
H
★☆☆☆☆
I went there to get glasses for my son before school starts and it went smoothly at first. then they told me to come pick them up shout a week later and they gave us the glasses but it was a completely different style and shape of glasses. we told the employee that these weren't what we ordered then she proceeds to give us attitude claiming that my son is a liar even though we both vividly remember choosing a completely different pair. now he has to go to school without glasses because of their mistake that they refuse to take accountability on. and he thinks he looks horrible without them and he's terrified for the first day of school and i feel horrible because there's really nothing i can do but wait on the new pair.
📈Quick Comparison: Top Eye Clinics in Rome
| Name | Rating | Phone | Link |
|---|---|---|---|
| Empire Visionworks Aspen Dental Plaza Current | ⭐ 4.3 (226) | ✅ Yes | View Details |
| Eye Care Center of Rome | ⭐ 4.9 (664) | ✅ Yes | View Details |
| Griffiss Surgery Center | ⭐ 3.4 (26) | ✅ Yes | View Details |
Comparison based on verified Google Maps data and user reviews.
[?]Frequently Asked Questions
Where is Empire Visionworks Aspen Dental Plaza located? +
Empire Visionworks Aspen Dental Plaza is at 1319 Erie Blvd W Ste #3, Rome, NY 13440, United States, Rome, New York 13440.
What services does Empire Visionworks Aspen Dental Plaza offer? +
Empire Visionworks Aspen Dental Plaza provides comprehensive eye care including services for this business. Call +1 315-337-7700 for specific service availability.
What are the opening hours of Empire Visionworks Aspen Dental Plaza? +
Empire Visionworks Aspen Dental Plaza is open 9 am-6 pm. Closed on: Sunday
Does Empire Visionworks Aspen Dental Plaza accept walk-in patients? +
Empire Visionworks Aspen Dental Plaza in Rome accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Empire Visionworks Aspen Dental Plaza? +
Consultation fees vary by service at Empire Visionworks Aspen Dental Plaza. Basic eye exams typically start from $50 to $150 in Rome, while specialized treatments and surgeries may cost more.
Is Empire Visionworks Aspen Dental Plaza equipped for emergency eye care? +
Empire Visionworks Aspen Dental Plaza provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Empire Visionworks Aspen Dental Plaza
Empire Visionworks Aspen Dental Plaza in Rome, NY makes eye care simple and convenient for the whole family. With licensed eye doctors on-site, we're here to keep your eyes healthy and provide exams for adults and children to detect any underlying conditions. Discover the latest glasses frames from top brands like Ray-Ban and Nike, or explore our wide selection of contact lenses. Our friendly eyewear specialists are ready to help you find your perfect fit. Visionworks is a trusted optical retailer with over 770 locations nationwide, committed to quality and customer satisfaction.
How to Get Help at Empire Visionworks Aspen Dental Plaza
To visit Empire Visionworks Aspen Dental Plaza in Rome, call +1 315-337-7700 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Rome?
Choosing a verified eye clinic like Empire Visionworks Aspen Dental Plaza in Rome ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.
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🛡Editorial Verification
9.8/10
Trust Score: Excellent
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| Monday | 9 am-6 pm |
| Tuesday | 9 am-6 pm |
| Wednesday | 9 am-6 pm |
| Thursday | 9 am-6 pm |
| Friday | 9 am-6 pm |
| Saturday | 9 am-6 pm |
| Sunday | Closed |
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📍Nearby Centres
5.6 km away
6.0 km away
1.2 km away
4.1 km away
Verified Eye Clinic Listing
This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Google Place ID: ChIJ444XKjgS2YkRHIt3ftc37cU
Registry Code: GBP-VET
Last Vetted: May 2026
Google Place ID: ChIJ444XKjgS2YkRHIt3ftc37cU
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