Mendel Optical Insight

Very disappointed with my experience. I went in with a concern about the glasses I purchased there, and Ira was extremely dismissive and didn't even want to look at them. I later went to another ophthalmologist, and the issue was fixed with a simple solution. Dr. Mandel is amazing -- very proficient and professional. Unfortunately, his coworker's attitude makes you not want to return. Ira was also rude to other employees, which made the environment uncomfortable. I would not recommend this location.

A million thank-yous to the team at Mendel Optical! I recently traveled from another state to bring my 92 year old father to see Dr. Mendel and the entire staff went above and beyond for us. Navigating the confusing parking lot and his wheelchair in the tight space was stressful, but they stayed on the phone with me until I found the correct lot and they helped us maneuver the wheelchair. Dr. Mendel was professional and incredibly kind to my father and treated him with respect and patience, even with his dementia. I highly recommend Dr. Mendel and his amazing team!

I had a very disappointing experience at this optical store. What bothered me the most was witnessing clear signs of racism and disrespectful treatment toward employees. The way staff members were spoken to and treated was uncomfortable and unacceptable. A business should be a place of professionalism and respect, both for customers and for the people who work there. Seeing employees being mistreated left a very bad impression, and I would not feel comfortable supporting a place that allows this kind of behavior. I hope management takes this seriously and makes real changes.

I was here at the office and I had a really bad experience the old man Ira began partaking in a heated argument between one of the kind young ladies , treated her very poorly and speaking down to her. It was very upsetting to see such a terrible situation at a place that I enjoyed going to unfortunately I will no longer be a patient here as I do not appreciate bad employee mistreatment

I waited for 45 minutes. A person with a 4pm appointment was seen before me even though I had a 3:30 appointment, and the owner didn't seem concerned. I left.

We've been going for the past few years and everyone has been so nice. The staff is extremely nice and helpful. Highly recommend!

I had the pleasure of working with Irma Lopez and was blown away by their professionalism, warmth, and knowledge. They went above and beyond to make sure I felt valued and taken care of. A true asset to the company -- I left with a smile and complete confidence in my choice!

If I could give this office 10 stars it wouldn't be enough. Not only was the visit fast and efficient Dr. Mendel took amazing care of us and turned my whole day around-best eye Dr in westchester! The technicians are very knowledgeable and friendly. Both my husband and I were in and out within an hour!