Pet Supplies Plus Stony Point

Recently moved to the area, found this place. Went straight to the grooming section and Emily was very professional and attentive even as she was busy grooming. Never neglecting the dog she was working with. She provided me info and I quickly was able to schedule an appt. I did not feel like I was waiting for anyone to acknowledge my presence. Great customer service by Emily and Sammy who did the grooming for my dog and the staff at the register. The place has good products and Reasonable pricing and my dog came back looking cute.

They price match. And everyone so far has been pleasantly helpful, sincerely nice and knowledgeable. And it's in the neighborhood I don't have to run all the way to a larger town just for pet supplies! And clean and orderly is nice too.

Groomer Dianna's the main reason I'm a customer for over 5yrs! She's superb with my Labrador and my dog really likes her. Pet Supplies staff's also courteous and professional!

Do NOT use EMILY! She is so rough with dogs and even her customers. She purposely shaves my dog and then blames it on her being matted when she even tells me prior to the visit she is not matted. Emily also yelled at me for coming on time and not giving her a warning however , I am on to her she does not like this because last time I walked in on her screaming at my poor baby and rough handling them. Lastly, she insinuated that my dog is not well taken care of, and asked if I own a brush. My dog is terrified of her. I even have pictures to prove. My fur baby does not even look recognizable. DO NOT LEAVE YOUR BABY WITH HER SHE WILL HARM THEM and leave them bald. Not to mention she literally keeps the dog in the cage for 3 hours a 37 minutes to literally just shave them off bald and unevenly. I can do that in like 5 minutes. I am telling you she is not a good groomer and should be fired. There are others posts on here discussing how she is not professional, please listen to them.

I bring my big of love here for grooming and the to buy them their food and treats and it's always a great expirience. The staff is very friendly and helpful. You can find almost anything and everything and if not available they will order for you if able. My dogs like their food. But we and they always carry fresh goat milk

FIRST TIME HERE TAKING ROCCO FOR SPA AND NAIL CUTTING. We were concerned at first of how he would react. Laura reassured us and made us feel soo comfortable and at ease. She texted us and let us know there was a cancelation and we could bring Rocco sooner. Rocco did great! We are soo happy with the whole experience! This will be our go to place for Rocco! Thank you soo much Laura for making this such a great experience for us and Rocco! He looks sooo cute! Thank youu!!!

I love taking my Maltese to the Stony Point Pet Supplies to have my dog groomed. Emily Martin has been his groomer for a long time. My dog has anxiety and Emily took the time to get to know him and work around his anxiety. He always looks like a stuffed animal when she is done grooming him. Emily is sweet, patient and truly loves our dog Milo. She is our forever groomer. If you want your dog to have a great grooming experience, please book with Emily Martin. Just leave an appointment available for Milo :). Thank you Emily!!

Staff is friendly but always have an issue with grooming... both times I was charged double for services I didn't book and had to ask for revised prices based on what I booked. Also noticed one of my dogs has feces on his backside right after the groom (I have taken pictures but will spare you a view of my dogs butt) which I will have to take care of when I return home... everyone is nice but probably won't go back for a groom.