Geiss III Michael J MD

I just had my first cataract procedure on the recommendation of my wife who had hers done a few years ago from Dr. Geiss and spoke very highly of him. I echo my wife's sentiments that Dr. Giess and his staff are terrific !!! Assisting Dr. Geiss were wonderful nurses, technicians always ensuring that I was comfortable during the procedure. Everything was explained in great detail which takes time to do properly. Because Dr. Giess is so thorough and his operating procedures so precise time can become an issue. However, I believe the office staff adequately advise you to call prior to any appointments or procedures to avoid delays as much as possible. I'm not the most patient person in the world, but I take comfort in the fact that someone is and taking their time to repair my eyes properly.... Thank you Dr. Giess and your support staff! The most important item I absolutely love is, when you call them, one of the staff answers the phone!!! A real human being!!! Any questions you may have are addressed immediately!

I was a patient of Dr. Geiss Sr. about 10 years ago. Currently having some concerning issues with my eyes so called to schedule an appointment to be seen. I was asked a series of thorough questions by an employee Judy, who said before scheduling, she'd speak with Dr. Geiss and get back to me. After not hearing anything for a WEEK- I called back to follow up. Judy checked again with the Dr, who said that he can't see me until "this winter" (3 months at least?!) BUT they can put me on a cancelation list and I'll possibly be seen sooner. I told her I don't want to wait that long, that I'm having concerning issues with my eyes and that I'll look for another ophthalmology office. She then said she'd ask the Dr. again.... No thank you! They should have told me when I first called, that they have too large of a patient base for only 2 Drs. to be able to accommodate patients in an acceptable length of time. I wouldn't have waited a week...and in the meantime - the issue is worse. The Dr. was very thorough with his examination when I saw him last but the wait time was over 2 hours. All in all- wait time to schedule and when in the office to be seen, isn't acceptable!

I can't speak highly enough of Dr. Geiss Jr and the entire staff at Eye Associates of CNY. I sustained a traumatic cornea injury over the weekend and was scheduled to follow up at a general Ophthalmology clinic on Monday but really preferred to see a cornea specialist. I called Dr. Geiss' office and explained the situation and, despite the fact that I wasn't an established patient, they told me they would be happy to see me and to come right in. I have had daily follow-ups all week and every time I go the staff welcomes me by name without having to check my chart. Dr Geiss spends ample time during each visit explaining his findings and what the next steps will be. They're also considerate of your time and encourage you to call ahead of your appointment to see if the doctor is running behind, in which case they tell you to come at a later time so you aren't stuck waiting. Though I would rather not have had this injury in the first place, I will say that going to Dr Geiss' office and being treated so kindly all week has made the healing process so much easier Thank you Eye Associates of CNY!

Both Drs Geiss are wonderful docs, friendly and thorough. However they schedule appointments too close to one another. My appointment was at 11:00 today and I am not only still in the waiting room, but there is another patient waiting before me, his appointment was at 10:15. It is now 12:30. It will be 2:00 or later before I am seen. I will be going to another ophthalmologist.

Dr. Geiss is an exceptional doctor/surgeon. He is so thorough and who really cares about his patients. I would recommend him to anyone needing help with their eyes.

Over 3 hour for an eye exam. That's after they pushed the appointment back 30 mins.

This office is amazing. Incredibly thorough, most professional and always takes the time to make sure that I completely understand the results of my examination, treatment and plan.

I was there with a patient for several hours and the the owner's wife Dr. T was very rude and condescending. Horrible Customer service.