⭐Customer Reviews
4.1
★★★★☆
38 reviews on Google
Scheduling at this office feels rigid and unhelpful. When I asked whether an earlier appointment might be possible, the response was abrupt and offered no alternatives or empathy. I understand availability constraints, but patient-facing staff should be trained to communicate with more care, especially when people are seeking medical help.
First time customer, and could not be HAPPIER!!!! The staff is outstanding-- friendly, kind, knowledgeable, and fun. Very helpful from start to finish. Made transitioning to a new Doctor's office super easy. Doctor Kaiser is also phenomenal. I love that she doesn't use all of those automated machines to check my prescription (I never found those to be accurate). She is meticulous, thorough, and really listened to me. This is what every doctor's should be, but often aren't. Thank you all so much!
Mt. Pleasant Vision Center in Rose Hill Shopping Center is excellent !
Dr. Kaiser and her team are warm, caring, extremely knowledgeable and very professional. I've been a patient for about 10 years and have always felt listened to and treated with kindness. Stella the office dog is an added bonus. I highly recommend if you need glasses or an eye exam you give them a try.
As far as being an excellent diagnostician, Dr. Kaiser is a very good listener, compassionate, and takes the time to thoroughly explain any questions. Her staff is friendly, professional, and very helpful. Dr. Kaiser's clean, modern office has up to date equipment and an amazing selection of eyewear to choose from. If you want an eye exam done right, you can't go wrong with Dr. Kaiser!
Dr. Kaiser is a real find! She is a patient, caring, and extremely knowledgeable eye doctor. My prescription is perfect and I can see clearly now. I highly recommend Dr. Kaiser and would not go anywhere else.
Do not go here. The "doctor" took a 2 minute simple exam for a teenager who has a prescription in one eye and she didn't have the courtesy to come out behind her curtain to talk to a parent who clearly had questions about the child's vision options. The eye exam includes more than just reading letters off the board! She took no time to examine the actual health of his eyes. She kept sending her assistant out to answer each question I had. So she just got paid for doing nothing. It's beyond unprofessional. Awful experience. Go somewhere else!
Dr. Kaiser is knowledgeable, professional and compassionate and has been taking care of our family for many years. We have recommended her to friends and relatives and they all agree that she is excellent; her office is organized and well-run and the frame selection is fabulous. We hold Dr. Kaiser in the highest regard not only as our eye doctor but also as a wonderful and caring person.
I love this place!!! The Doctor is wonderful, caring, and has always given me a perfect prescription for my glasses and contacts. I've been coming here for years, and won't go anywhere else. The staff is incredible, and are always happy and helpful. Can't forget to mention Stella, who is my favorite!
📝 See all reviews on Google ->
[?]Frequently Asked Questions
Where is Mt Pleasant Vision Center located? +
Mt Pleasant Vision Center is at 660 Columbus Ave, Thornwood, NY 10594, United States, Thornwood, New York 10594.
What services does Mt Pleasant Vision Center offer? +
Mt Pleasant Vision Center provides comprehensive eye care including services for this business. Call +1 914-747-2000 for specific service availability.
What are the opening hours of Mt Pleasant Vision Center? +
Mt Pleasant Vision Center is open 10 am-6 pm. Closed on: Sunday
Does Mt Pleasant Vision Center accept walk-in patients? +
Mt Pleasant Vision Center in Thornwood accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at Mt Pleasant Vision Center? +
Consultation fees vary by service at Mt Pleasant Vision Center. Basic eye exams typically start from $50 to $150 in Thornwood, while specialized treatments and surgeries may cost more.
Is Mt Pleasant Vision Center equipped for emergency eye care? +
Mt Pleasant Vision Center provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About Mt Pleasant Vision Center
Mt Pleasant Vision Center is a verified business in Thornwood, New York.
How to Get Help at Mt Pleasant Vision Center
To visit Mt Pleasant Vision Center in Thornwood, call +1 914-747-2000 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Thornwood?
Choosing a verified eye clinic like Mt Pleasant Vision Center in Thornwood ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.