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NCEENT - Optical Center Erwin Road

📍 2351 Erwin Rd, Durham, NC 27710, United States
[x] Active Centre⭐ 3.7/5 (3 reviews)🕐 8 am-5 pm📞 +1 919-613-2477⏱️ 3 min read
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NCEENT - Optical Center Erwin Road

Eye Care Provider
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2351 Erwin Rd, Durham, NC 27710, United States Durham, North Carolina 27710
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nceent.comOfficial Website
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PIN Code
27710
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Plus Code
2356+38 Durham, North Carolina, USA
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Timings
8 am-5 pm
Verified May 2026
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NCEENT - Optical Center Erwin Road

📞 +1 919-613-2477
📍 2351 Erwin Rd, Durham, NC 27710, United States...
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Customer Reviews
3.7
★★★☆☆
3 reviews on Google
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Mike Spatola
Feb 24, 2026
★★★★★
I want to extend a hearty thank you to Quiana Martin and Austin Huntwork for their outstanding service in assisting me with my purchase of two new pairs of glasses. Their service was thorough and in my view, went beyond the call of duty. From picking out frames, to ordering proper lenses (no easy feat with progressives and prism lenses), and fitting, they were insightful, always personable, and complimentary of my appearance wearing the new glasses. I highly recommend the NCEENT Optical Center Erwin Road!
TB
Ty Baker⭐ Local Guide
Apr 28, 2025
★☆☆☆☆
I am extremely disappointed with the experience I had at your office last week. I brought in my 5-year-old daughter to be fitted for glasses and met with Austin, who sized her and informed us that it would take approximately six weeks for the glasses to be ready. He mentioned that your office does not accept her insurance (Medicaid and EyeMed through my State plan) and suggested we look elsewhere. While money was not the issue -- my primary concern was ensuring my daughter could see clearly in class without further struggle -- his handling of the situation were unacceptable to me. After measuring her pupillary distance (PD), I asked for the measurement so I could order glasses online in the meantime, where we could receive them in two weeks compared to 6-8. Austin refused, stating that they "don't give out that information" because "people will just order glasses online. and that they don't want to be at fault if they don't fit right" Hearing that was shocking and frankly, unacceptable. It felt as though the priority was protecting a sale rather than a child's immediate need for vision correction. I had fully intended to purchase the pink glasses my daughter was so excited about directly from your office, despite the insurance issue. However, after that interaction, I refused to spend another minute or dollar there. I immediately went elsewhere and ordered her a new pair, ensuring she would have what she needed without unnecessary delay. It is deeply concerning that your staff would rather withhold essential information and force a 5-year-old to wait six weeks--straining her eyes and impacting her learning--rather than simply provide a PD measurement to a concerned parent. This experience has left a lasting negative impression, and I will not be recommending your office to others. Although the lady who was working behind the desk was very pleasant with greeting us when we walked in.
TD
Tiera Daniel
Mar 02, 2026
★★★★★
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📈Quick Comparison: Top Eye Clinics in Durham
NameRatingPhoneLink
NCEENT - Optical Center Erwin Road Current⭐ 3.7 (3)✅ YesView Details
The LASIK Vision Institute ⭐ 4.8 (1618)✅ YesView Details
The Eye Center Durham ⭐ 4.8 (1182)✅ YesView Details

Comparison based on verified Google Maps data and user reviews.

[?]Frequently Asked Questions
Where is NCEENT - Optical Center Erwin Road located? +
NCEENT - Optical Center Erwin Road is at 2351 Erwin Rd, Durham, NC 27710, United States, Durham, North Carolina 27710.
What services does NCEENT - Optical Center Erwin Road offer? +
NCEENT - Optical Center Erwin Road provides comprehensive eye care including services for this business. Call +1 919-613-2477 for specific service availability.
What are the opening hours of NCEENT - Optical Center Erwin Road? +
NCEENT - Optical Center Erwin Road is open 8 am-5 pm. Closed on: Saturday, Sunday
Does NCEENT - Optical Center Erwin Road accept walk-in patients? +
NCEENT - Optical Center Erwin Road in Durham accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at NCEENT - Optical Center Erwin Road? +
Consultation fees vary by service at NCEENT - Optical Center Erwin Road. Basic eye exams typically start from $50 to $150 in Durham, while specialized treatments and surgeries may cost more.
Is NCEENT - Optical Center Erwin Road equipped for emergency eye care? +
NCEENT - Optical Center Erwin Road provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.

About NCEENT - Optical Center Erwin Road

We pride ourselves on helping each patient in the selection of their frames and eyeglass lenses. Our opticians and optical assistants are well-versed on the latest lens technology to enhance our patients' visual acuity and to better support each patient on their choice in lenses. Each optical location hand selects an array of frames for display delivering the latest styles for your eyewear collection. You and your family are welcome to come in at your leisure or schedule an appointment. We look forward to helping you with your vision needs.

How to Get Help at NCEENT - Optical Center Erwin Road

To visit NCEENT - Optical Center Erwin Road in Durham, call +1 919-613-2477 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.

Why Choose a Verified Eye Clinic in Durham?

Choosing a verified eye clinic like NCEENT - Optical Center Erwin Road in Durham ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.

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9.8/10
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🗺️Location
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🕐Opening Hours
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Monday8 am-5 pm
Tuesday8 am-5 pm
Wednesday8 am-5 pm
Thursday8 am-5 pm
Friday8 am-5 pm
SaturdayClosed
SundayClosed
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📍Nearby Centres
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Verified Eye Clinic Listing This listing has been verified for accuracy of contact details, professional credentials, and active operation status.
Registry Code: GBP-VET Last Vetted: May 2026

Google Place ID: ChIJrQpwa1bnrIkR-d-Ly62SpCk