Walmart Vision & Glasses

Was very very happy with the service until I went to pick up my glasses. For some reason, the prescription isn't working on the glasses that I got they kept adjusting and readjusting and finally said they had to take them back and try to start all over again. Or perhaps I would have to get my eye exam done again. I am not getting exam again because I'll have to pay for it and they aren't cheap. I was shocked that they would even suggest that would be an issue to cure the problem. Will not return here after I get this situation taken care of

Rushed me and my daughter. Took them 1 year to get my glasses they forgot to send in the order. I called for 1 year trying to get them to help me. They were rude will never go back. My daughter has Medicaid she was able to choose from a few pairs so she picks one that was approved for her doc said oh no those don't look good and picked out the ones he thought she should have she did not like them and would not let her get the others even though insurance approved the other glasses she wanted.

The prices are fair here, But the eye doctor is never in. Everytime I call all I get is " Call next wednesday" Next Wednesday rolls around and it's "Call tomorrow'. It's like he's never in the office. This has been going on for months.

I had been burnt in the past 2 times,and now a 3rd time. The exam felt rushed didn't feel Right being so rushed. The lady in the eyeglasses part was very helpful.Wasted money yet again just gonna continue to use my dollar store readers At least I can see out of them.

I usually go to Lens Crafters in Hickory NC or to a place in Hudson that's closer to me but for personal reasons in January I made an appointment with Dr. Fleming (Larry M. Fleming with Wal-Mart Vision Center in Morganton NC) for the very 1st time ever. After my appointment I can honestly say that from now on (since my prescription is good for a year it'll be 2017 before I need another appointment unless something happens) the only place that I'll be going to get my exam for contacts (or glasses) is here to see Dr. Fleming and no one else. He was very friendly and just so sweet. He made the appointment less stressful and anxiety free for me because of how sweet & friendly he was. He is the best optometrist that I've ever been too in my life. Plus the price for the exam was great, the price is what made me decide to give this place a try when I first called about an appointment. The price got me in the door but Dr. Fleming is the reason I'll be back. But I won't be buying my contacts from the Wal-Mart Vision Center because the women that was there the day I had my exam next door to the Vision Center were both very rude, unfriendly & acted like they were both to good to help me/wait on me, and it was like pulling teeth trying to get them to answer my questions about my contacts ( like the price, how many came in a box, etc..) so finally I have up & left with no contacts. But I will be back to see Dr. Fleming, I'll just go to another place to buy my contacts.

I only gave this optometrist office one star because there was no option to give 0 stars. The receptionist checking people in was beyond RUDE and needs to be educated on customer service skills. Her name is Y'vonne Working in the medical field for 11 years I was BEYOND APPALLED that this place is a legit business. There were multiple HIPPA violations that I witnessed while my husband was being seen. Myself as well as everyone in the waiting room heard my husband's ENTIRE eye exam. The optometrist was kind but needs to be mindful of people's private business during exams and appointments. While waiting on my husband to finish up his exam I witnessed the receptionist being extremely rude to customers over the phone with the glass window open so i wasI was also able to overhear their personal intosuch as name, date of birth and insurance information. If I was a customer over the phone and knew that the entire waiting room knew my personal information I would be beyond FURIOUS!!! I cannot get over how she was handling patients and speaking to them especially the very elderly and disabled ones. But then again it may be because she was in such a rush to get outside and sit on the sidewalk to smoke a cigarette which my family witnessed while leaving the Walmart. My husband is disabled from multiple strokes and enjoys seeing this doctor but he really should be mindful of HIPPA violations and he definitely needs a new receptionist.

Called to set an appointment for an eye exam. Listened as the phone rang for 10 minutes with no answer. Perfect if you're wanting to waste time. Would rate 0 stars if able.

Horrible experience. I arrived the 10 minutes early as asked to do insurance and check in. The waiting room is tiny cramped and hot. They were backed up and people waiting longer then should. First issue a gentlemen waiting speaking very loudly about politics and religion. Not appropriate and receptionist did nothing but shrug. She then went out for a cigarette. She returned never washed her hands. Then doctor took person who's appt was after mine. Again not right. Then receptionist took us in for air test and all I could smell was the smoke on her and her hands. Then returned to waiting room. Ugh. During the exams before me all doors were left open and everything could easily be heard in waiting area. The last straw......patient and doctor talking about infections penicillin and other issues. This is major hippa violation. At this point I got up and asked receptionist for my paperwork as I wouldn't be staying. I asked about the hippa and open doors she stated yeah that's been an issue before. I would seriously advise going somewhere else. Very unprofessional and poor hygenie practices.