Ogden Optical Center

Awesome customer service.. called several places in town to fix my frames and they couldn't.. came here, the guy said he couldn't promise anything. Came back out 15mins and with my frames fixed and no charge! They are great

I ordered new lenses for my frames. They took my glasses to the back and I could here the conversation that they could get one lense in my fframe.after some quieter talking the gentleman brought them out. I immediately told him I was having trouble seeing out of my left eye. He took them to the back again. Co es back and says he adjusted them. For me no change. I still expressed that I was having trouble seeing. He tells me that after the afternoon of wearing them I should be fine. I fell up my steps twice feom them not being correct. I also discovered after I got home that they damaged my frame. I called this morning and the gentleman tried telling me they were that way. I knew full well they were not. They never gave me my old lenses back. So I called back and he said he had them. I will not being doing anymore business there. Now I have lost out on my insurance money and lenses that I can't see out of and damaged frames.

I called them a month and a half ago to schedule an appointment. Told them they showed as an in network provider and they said they accept my insurance. They scheduled a month out. I told them it was urgent as I had been looking for a new optometrist after moving and couldn't get in anywhere. The morning of my appointment they cancelled it 20 minutes before saying the doctor had car trouble. I was lucky i only live 5 mins away. They pushed the appointment out 2 weeks. When i came in this time, they said they don't accept my insurance even though i already confirmed on the phone they did. They wanted me to pay out of pocket. So now I've wasted another month and a half. Unprofessional. 0/10. One star because you can't do 0. Go somewhere else.

Wanted to thank Dr Williams and staff for taking good care of my eyes after having an issues with one of them. I called and they were able to get me in the same day to treat my symptoms and get the relief I needed. If you ever need vision care I highly recommend them and David for any eye glasses you may need as well. Thanks again Jon

Just got a new set of glasses that I got while I was out of town, and they were hurting my face every time I put them on. Stopped by Ogden Optical and Angela was able to reshape them. Now they fit like a glove! I'll for sure get my next set of glasses from here!

I cannot say enough good things about this shop. I went in for my 3rd adjustment in 6 months, and I was treated like royalty every time. They all treat you like their best friend, and all extremely skilled. Love love love.

Phenomenal customer service! Got my prescription filled nice and quick, glasses fit well. And the price was right!

I had a pair of sunglasses that had broken and I needed to change out the arm but the screws were too difficult. Without hesitation, my glasses were take care of. Great customer service!