My Vision Centers

Dr. Andrews is always friendly and helpful. He takes the extra time to explain things and your options. His staff goes above and beyond to accommodate. We have been going here for years and will continue.

I went to my vision to support local. I got there. It was great. I already had my prescription. They told me exactly how much it would cost because they have an app for my insurance. Was told at the time that if the lenses didn't work out that they would replace them for no charge. Well needs to say the lenses did not work out so I had an exam at their office which they looked up to find out how much it would cost and it was $10 copay. I was told that by two people after I got the lenses which took them 6 weeks to get. Then they billed me $40 when I asked them about it. They said they would look into it. Well needless to say their prescription didn't work either. I had an appointment with my doctor because I had had cataract surgery and there was scar tissue my eye from the surgery which they removed with the laser. Why the other doctor at their place didn't see it is beyond me but now they're telling me that if I want new lenses I have to pay them $150 for them. I have since gone back and forth with somebody and then they totally stopped communicating. They don't return your calls And they are very arguative . Save your aggravation and go to someone else because if you read these reviews, this has happened more than once.

Staff is wonderdful to work with! The ladies really work with you on the appointments and the glasses. I highly recommend this location!!

I came in today for a last minute appointment Hannah was wonderful. The doctor and all other staff was very friendly and great. Thank you guys so much for taking care of me. Highly recommend.

BIG RIP OFF!!! They tried to stiff me for over $500 for a pair of bifocals! Then they made me sign something that said I won't dispute the charge. And the glasses were NOT what I ordered. Dr. Chang was great, thorough, and attentitive, but AVOID THIS PLACE. Go to Walmart across the street!!!

Receptionist was very friendly. The doctor made it an easy process to trial a new brand of contacts for me. They are upfront about cost which makes me happy since most of the residents out here are elderly. It's nice having a small business who respects their customers. Will refer friends and family to them!

This is the Worst service ever. My trial contact was not correct, it was less then the one I was using. They said they would order the contact matching the one I normally wear. Wait, Wait, Wait one week goes by, then I call and talk to them asking if they ordered it. Nope they didn't another week goes by. Then I get a text Your year supply will be $24 with your benefits. I call the office and leave a message, the contact is good, you can order the contact, if you have any questions call me, 2 weeks go by. I call "did you order my contacts" No we can not order contacts for you. You have to pay us $24 dollars first. Why didn't you call me and tell me this I ask, UHHHHHHH. Now, Thinking about it. so far they are the must irresponsible company, I am constantly calling them for follow up. I say, Send me my eye proscription, I will order them from some where else. They say it will be mailed out. about 2 weeks go by - nothing in the mail. I call them again where is the prescription you were mailing me. The Lady that answers said, I have no record of them sending it out. (No surprise) Week later receive the prescription in the Mail. I take it to another eye facility to get the contact prescription filled. Wait..... they can't My vison already put in a claim for the contacts. I now can not order contacts until, they retract it. by the time I actually had contacts it had been 11 weeks. (Sept 6 until Nov 22) due to their unreliability, follow through, not doing what they say, and just total unprofessionalism for the product service they provide. If you think this review is long, it is not half as long as the wait, and continuous follow up as a customer I had to do. I actually felt I was working for them. *** not matter who I talked too, not one person took ownership it was always "I don't know, I wasn't the one who took the call" As a Customer be prepared to do your own foot work.

The staff is nothing short of amazing and very kind, I am so grateful that I have finally found a place to get my vision needs met!!