Plaza Optical

They don't dilate the eyes. I went here they gave me reading glasses so I decided to get another opinion and now I wear everyday glasses. Not only are they inaccurate but they have me the wrong frames as well!

I've been going to them since I was a kid everything went well for me nobody was rude the lady at the front desk isn't rude she's actually sweet it's been almost two weeks no glasses an now no answer that's my only complaint so I'm gonna just head up there hopefully they aren't closed

I want to say thank you so much to Dave. Dave has been such a blessing to me ever since he was downtown Youngstown him along with the rest of the staff do an exceptional job. Dave has always treated me like family with the upmost respect and always met my Needs. I would recommend if you need to have your eyes checked on your eye examination that you would stop by here and give them a chance if I could give them 10 stars I would again I'd like to say thank you Dave and staff.

This place was absolutely terrible. The staff was rude to other patients, acting like we were a nuisance for being there. I told the receptionist I had VSP insurance and do not have a card for it and she argued with me before finally being told by someone else that they don't always give out insurance cards. The actual eye doctor was very nice though. I waited 20 minutes after finding a pair of glasses for the guy to "fit me" which took all of 2 seconds. He never asked if I wanted antiglare or scratch resistant lenses or anything. Never discussed what was covered by my insurance or what wasn't besides "there's the section that are under the covered amount". I got an eye infection after being there as well! They never called when my glasses were in, so after 2.5 weeks I went in to get them. They didn't do anything to assure they fit or were the correct glasses. They handed them to me and I left. Absolutely terrible service. They need to find staff that actually want to assist people.

I recently visited this place and was quite disappointed with the experience. I ordered a specific frame that was not fulfilled, and instead, I received an incorrect pair. Additionally, despite wearing glasses for many years, I was informed that I only needed reading glasses. No alternative options, such as blue light protection or transitional lenses, were discussed or suggested. The overall lack of professionalism and attention to detail was concerning. I would advise future patients to exercise caution when choosing this eye care provider.

I LOVE DAVE HE ALWAYS GET ME AND MY FAMILY TOGETHER!!!! I MADE THE MISTAKE AND WENT TO DIFFERENT EYE DR IN NEW YORK AND IT REMINDED ME ON WHY NO MATTER WHERE I RESIDE I ALWAYS COME TO DAVE WE BEEN ROCKING SINCE I WAS 5yrsold IM 43 !!! U DO THE MATH

This is the absolute worst eye doctor I have ever gone to. I have been going since the beginning of April to get a new pair of glasses and today finally got the correct prescription. Today was also the 4th time that I have had to go back since my initial appointment the beginning of April. Every time I went back my prescription was way off. I've never had so many issues before. Crazy.

The lady at the desk is rude as far as manners. I was also quoted 2 weeks for my glasses and they have gone beyond that. They said they would "send me a postcard in the mail", when they were ready to be picked up. I feel a phone call would be quicker and easier. I will not be back once I get my glasses