Eye Care On Gore

Customer of 28 years (started as child). Came in for appointment and was advised I didn't have an appointment today. Next appointment is not available for two more months. Have an expired prescription for contacts and no current glasses. Requested a trial pair of contacts. Advised only will provide a courtesy pair if I make a new appointment now. Advised I could call back to do so. Denied courtesy pair unless I made appointment immediately. To contrast, I once traveled out of state, forgot contacts, and was able to obtain a trial pair from an eye practice with whom I have no relationship whatsoever simply by calling and asking. What a disappointment in regard to customer service.

I was still having problems with my eyes the doctor contacted me n set me appointment herself i don't hardly any other doctor would of contacted me personally. I came in she found the problem and gave a prescription the doctor is very good n she takes of any that sees her n the is very friendly to I would recommend this doctor

Very thorough and intentional. I am super grateful for this practice.

Office staff does not know what they are doing, when it comes to insurance. Had to file my own claim through insurance. After claim was approved the eye place called me saying they were going to bill me. Which i had already paid the bill. My insurance was reimbursing me since i had to do my own filing. To top it off my insurance paid them extra, but remember according to the office staff i did not have insurance. Hmmm, i apparently i did if my insurance paid more money on top of what i paid. Will not be going back, this office has lost my business.

Very good place, friendly staff and they take Medicare insurance, I recommend this place.

Dr. Stieb is very thorough and personable! He doesn't make the patients feel rushed through the exam, and takes the time to double check the prescription is perfect before sending you on your way. Sometimes the wait in the waiting area is a little long, but I really don't mind it if it means I'm getting a great eye care experience. Definitely recommend Eye Care on Gore!

I have been using these guys for several years and it's always a pleasant experience and we appreciate them very much. Everyone is extremely friendly, helpful and professional. The office is very clean an organized. We've never had any problems of any kind going here and we absolutely love the doctors.

This place is amazing, Dr. Stieb especially. I have an aunt who has autism and was terrified to get an exam, and he not only let me come back with her, but was as patient and soothing as he could be with her. After we left, she said eye appointments are okay if Dr Stieb was there. If you or someone you care for has sensory issues, he's the only optometrist to see, in my honest opinion.