EyeHealth Northwest Westside Surgery Center

Well, the first cataract surgery is completed. It took an hour to get prepped for the surgery, and eight minutes to complete it. In fact, during the middle of the surgery, they had to reboot the machine that was assisting the surgeon. From minute one, my vision was greatly improved. I am now rediscovering my world. There are some folks I really have not seen in 10 years. Now I can see every wrinkle on their face. I realize my hair has changed color, also. With the lenses I had put in, I see mostly stuff far away. Far away is usually 3 feet from me into the distance. Everything is so clear. I feel like I stepped backwards 40 years with my eyes. The whole process is pretty much painless, quick. My eyes it taken some considerable damage over the years. I had Lasik surgery in 2005, PRK in my left eye in 2012. I had a severe dry eye condition which meant the surface of the eyeballs were eroded and scarred up. This makes it extremely difficult to get the proper lens. Dr. Boulter's experience, honesty, and the way he presented the options convinced me which lens I should use. Remember, it is still your choice of lenses. After that, it is all about dollars. The doctor staff, made me feel comfortable and explained the prepped procedures adequately. The anesthesiologist was top-notch in his explanation of what would happen on the table. All of the staff were very professional, competent and friendly. I get a week off, and I go back into surgery for my left eye. I may have to just get readers. Costco's going to go broke not supplying me with glasses.

office management needs improvement - scheduler does not reply, staff not well trained, temporary anesthetist picked very unprofessional. Patients can choose anesthetist during surgery, talk with your surgeon and scheduler about who they have for your surgery.

They didn't explain the lenses options well for cataract surgery nor did they explain that the doctor charges an extra $1500 to put in the toric lenses above the regular charge. The waiting room is very uncomfortable for your driver to wait for 2 hours. Don't even have water available.

I highly recomendada DR Sanders and and all the people in there was super nice they did a fantastic job thanks so much for everything

If I could give less than 1 star I would. Wasn't told second medically necessary surgery would never be scheduled due to operation room shortages and staffing shortages. They are only in it for the money and don't care a bit about patient care or outcomes. Stay away.

Dr. Armour performed cataract surgery on one of my eyes at Westside Surgical Center. I was told I have an excellent Dr who would have my cataract done in about 8 mins. I really don't remember but before I knew it I was done and I could see clearly again. It's been 4 months and I have had no complications. The only thing I fair warn is her wait time, it may be longer than other Dr's. I believe this to be because she takes time with her patients, she answers your questions and doesn't rush out because another is waiting. She will not leave you until questions answered. She is well worth the wait! As far as Westside Staffing, everyone, from admin, MA and especially the RN who sat with me while I got my IV; she explained in detail what would happen from start to finish, and that's exactly what happened. She was excellent with helping to ease my fear the unknown. I would highly recommend Dr. Armour and her staff if cataract surgery is needed.

They Cancelled my mom's cataracts removal surgery appointments for unknown reasons. They never called us to notify or reschedule and it's very hard to get hold of the scheduler coordinator Amber. She doesn't respond to calls. Also, some receptionist ladies are most of the time in a bad mood.

The entire staff was courteous, efficient and caring. I was especially pleased with my anesthesiologist manner. I am thrilled with the vision outcome from Dr. P-V's surgical skills. I can recommend this organization completely!