Bethlehem Eye Associates

I had a appointment on December 05th, 2025 which was made six months in advance with Bethlehem Eye Associates at 1:00pm immediately after there lunch. I was told I would be the first patient to be seen right after lunch. I arrived early since I was in the area at 12:30pm. I entered the office to register and every chair in the entire area was taken. People were standing and waiting long periods of time waiting to be seen. I registered at 12:45pm and I thought since I was the first patient after lunch I would be called immediately. That did not happen. I was first called back at 2:15pm for my visual field that would be 1 hour and 15 minutes late. I then was placed in another waiting area after the visual field to wait for the doctor to review everything. I did not leave Bethlehem Eye associates until after 3:00pm. The total time I was in that office was 2 hours and 15 minutes. This was not a isolated incident. I have been going there for years and every single time it is the same. I really hate going to this office because they double and possibly triple book. I had no issues with doctor or the back staff my issue is with the way this office is run which is money first and patients last. The template that this office consistently uses is to overbook so they can pack the office schedule in case patients cancel and they are still making money at the patients time and frustration. I will be looking for a more patient friendly office that outs the patient first and not how many appointments they can crank out. I urge every patient that has has a bad experience at this office to please take the time and post your story with this office. That will be the only way change can happen. I would avoid this office like the plague unless you love sitting and waiting around for hours.

Dr. Badami was excellent at communicating from start to finish. I had cataract surgery, and she clearly explained what needed to be done before and after the procedure, which made the entire process smooth and stress-free. We contacted her multiple times before the surgery with questions about the different lens types, and she was always patient and thorough, explaining each option so we could make an informed decision. I highly recommend Dr. Badami.

The office staff is horrendous. They are rude, nasty, unpleasant and have an unprofessional attitude. They complain about patients and each other in a loud voice that can easily be heard. They need a new office manager to create a professional environment. That being said Dr. Alterman is outstanding, professional, kind and reassuring . Hands down the best ophthalmologist in the area!!!!! I wish he would go to a different office with a professional work environment. I am hesitant to continue seeing him because of the toxic work environment

Took my son in for an eye tic and wanted a second opinion. Paid my $20 copay at check-in. After the appointment, the checkout desk tried to charge an additional $60 for an "eye exam" I neither requested nor came in for. I declined and explained to the manager that this charge should have been disclosed upfront. She initially agreed, but then continued trying to justify the fee. This location feels more focused on squeezing extra money from patients than on providing care. I would not recommend this office.

Came here for an annual eye exam. While the Dr was ok, his assistant competent....the front office is rude and eager to charge your credit card before you see any Dr. Very focused on money and not service. This is cafeteria style next, next, so while the shakedown for $ is happening, there is no privacy. They actually told the woman in front of me she should change her pediatrician because it's more compatible with their office! At that point, I should have left. I have full vision coverage.. I paid $65 co pay, and now they say I owe $60 more. I called my insurance, and they told me that they never contacted my vision portion ..I assume so they could charge more thru my medical. I am a grown woman, and there was nothing special or unusual about this eye exam, it was boiler plate. This place is off my list I will never return here. I recommend you avoid this location people were treated like cattle.

I see Dr. Saravitz at this practice. He and his technician are both easy to converse with. They are courteous and pleasant, while remaining professional. Dr. Saravitz is very knowledgeable and proficient in his field of practice. He answered my questions and did not make me feel rushed. I recommend this practice to anyone seeking an ophthalmologist.

Very rude office staff. When calling to schedule new patient appointments', since you cant do anything online, they were annoyed we didn't know THEIR pricing when asked. Got hung up on twice and talked back and down on the entire phone call. Would highly suggest avoiding this place.

Dr Kitei is amazing. I'm removing one star for this facility though because when THEY cancel an appt they send you a text and an email with instructions for YOU to call them to reschedule. Nobody bothers to call you themselves. This is incredibly inconvenient considering they close at 4pm and 9 times out of 10 when you call you're on hold for a long time. If they're going to cancel your appt (through no fault of your own) the least they can do is call you one time to inform you and give you the option to reschedule at that time.