Finnegan Eye Care Center

I am new to this Eye Care Center, but it was recommended to me. Dr. Spicher did a great job so I would recommend her to others. I would have given them five stars, but I was rushed at my first appointment checking in. I It was border-line rude they why this lady was treating me. Maybe they were busy and behind but it was my first time there and was caught off guard by this. After that everyone else was great to work with.

Complaint Regarding Unprofessional Conduct by Optician To Whom It May Concern, I am writing to formally lodge a complaint against Optician Tiffany, regarding a recent interaction that I found to be both unprofessional and disrespectful. On \[Feb 9,2026]], I contacted the office to inquire about the status of my glasses. During this call, Optician Tiffany responded in a manner that I perceived as rude and dismissive. Following this initial interaction, I received a text message from Optician Tiffany the next day, in which she apologized and attributed her behavior to having had a "bad day." While I appreciate the attempt at an apology, I find this explanation insufficient, particularly given my current situation. I am currently dealing with the recent loss of my grandmother, and I am not in a state to tolerate such behavior. During the phone call, I requested to speak with someone else, hoping to resolve my inquiry without further conflict. Instead of accommodating my request, Optician Tiffany responded, "Well, I don't know what summer the receptionist can tell you when I'm the optician," further demonstrating a lack of respect and professionalism. This comment not only belittled the receptionist but also underscored Optician Tiffany's inappropriate conduct. I believe this behavior is unacceptable for a professional in a customer-facing role. I request a formal investigation into this matter and appropriate action to prevent similar incidents from occurring in the future & Angie knows I also have applied for the same position and they ignore my application to hire people like Tiffany Due to Angie disregarding the entire interaction I will be speaking to higher up as I tried working the chain of Command and they allow this. PS. Picture a judge or Doctor telling you that you caught them at a bad time and that's why they snapped at you. Sincerely, A.S

I had new onset flashes and floaters during the holiday season and needed an urgent appt. They were able to fit me in and I received excellent care. Dr. Spicher was amazing...great assessment, explanations and plan of care!

I am relatively new to the area and really wanted an optometrist that was not involved in a chain. Fast forward to going to Finnegan's and I am blown away by the quality service I received. It was not "here's the prescription you need. Bye". It was a communication that left me feeling "seen". It was an explanation of my appointment and vision that I had never gotten before. Then helping me pick out glasses, which we all agree is the worst thing ever, and really taking her time and making it fun. 1000 stars, no notes.

Finnegan's ALWAYS goes above and beyond for their patients!! 20+ years of care with this practice and I've always had a top-notch experience. Thanks Team Finnegan!

Best eye doctor my children and I have been to! I wouldn't go anywhere else! ALL of the staff were kind and honestly that's hard to find these days.

I've been going to Finnegan Eye Center for several years, and the staff is always welcoming and helpful, especially when it comes to choosing glasses. Thank you for always being so kind and supportive.

Highly recommend! The exam is thorough and on time. You are greeted with a smile as soon as you walk through the doors. This team makes you feel welcomed.