Penn Eye Care

I am a patient at the Media office. Last night I went to the ER and was diagnosed with a corneal abrasion of my right eye (very painful!). I called today because it was recommended that I see an ophthalmologist for follow-up to avoid infection. I was on hold for 10 minutes when I called today and never spoke to anyone. I then called back to be told the first available was February 2020 for a cornea specialist. I asked for a regular ophthalmologist visit and was told that they were even further out...April or May. I commented that I would hope that the abrasion would be resolved by then. The woman who answered the phone was less than helpful and made no effort to accommodate. Will never go back unless they are the last ophthalmologists on earth. Completely irresponsible in terms of patient care. Not up to Penn's standards at all.

Fantastic experience. The staff and Dr. Neerukonda Atluri were knowledgeable, caring, and patient.

people there were courteous and polite, they got my prescription wrong, they never answer their phone, they never call back.

Good experience there Dr Mary Gerges on point good doctor

I had to pay out of pocket even though I had insurance. They didn't even inform me about the charges until after the procedure was done.

Have been on hold most of the morning. GOOD LORD, PLEASE ANSWER YOUR PHONE!!!!!!!!

Excellent service. Eye Doctor is awesome!

The staff is awesome and the Doctor is awesome