⭐Customer Reviews
4.8
★★★★☆
40 reviews on Google
I recently bought a pair of Ray Ban prescription sunglasses at Shades Pier Optical and had an incredible experience. Kendall was super helpful with picking out the right pair of shades that suited me.
They offer a great selection of sunglasses all for a reasonable price and I will definitely be back in the near future. I highly recommend this shop for any eyewear needs.
I love working with Tracey, Kendall and the team at Pier Optical. They consistently provide professional, friendly service. They also offer some high-quality frames.
They also stand behind their products and services. I once had a pair of bifocals that didn't seem right. Kendall made sure that the issue was resolved, and confirmed my satisfaction by following up.
This is always my first stop in Providence when I am looking for a new pair of glasses, or when I need to have my prescription refilled in existing frames.
I am so grateful to the wonderful people here at Shades & Pier Optical. My daughter's regular glasses broke the evening before Thanksgiving, and then her spare set of glasses broke on the Sunday afternoon of the same holiday weekend. She really needs her glasses and she is not comfortable without them. I called them up and explained the situation to them and they stayed there late to help me and find a new frame that my daughter's lenses would fit into (the old frames were not salvageable). They didn't have the same frames, but they checked every children's frame they had to see if the lenses would fit. They did find one, and my 6 year old daughter loves them more than the original frames. The price was even super reasonable. Great customer service and great prices!
Responsive service. I posted a negative review last week because my partner got an extra bill. The store owner responded very quickly, and solved the problem for my partner. I live far away from my partner, so I was kind of angry right after it happened and wrote a review about what happened to us. However, what happened next made me think twice about my negative review. My partner later told me that the store owner contacted her and made sure to solve the problem. I'm glad that the problem is solved, and I would like to change my review to five stars and delete my negative reviews. Thank you, Tracey, for replying to this review and helping us with the problem. I really appreciate your kind response.
Great experience, start to finish and follow up. Super nice staff--very helpful and not the least bit of pressure. Came in just to look--left with two pairs. Good selection, turn-around was on time, great follow-up, lifetime adjustments. What else do you need?
I had an incredible experience at Shades Pier Optical in Providence today! My eye exam with Dr. Anderson was fast, effective, and super easy. She's not only highly skilled but also a great conversationalist--so friendly and personable, which made the whole process a breeze.
The store manager, Kendall, and her team are truly welcoming and helpful. They go above and beyond to make sure you are comfortable and answer any questions in detail. They offer a fantastic discount on lenses for first-time patients, which was a huge plus!
On top of everything, the location is great, making it convenient to stop by. If you're looking for an optical shop with top-notch service and a friendly atmosphere, Shades Pier Optical is the place to go! Highly recommend!
Shades is the place to go for all your glasses needs! From prescriptions to sunglasses they seriously have it all. I love my Tom Ford, Prada, Ray Ban, and Carrera shades! Shout out to Kendall and Tracy for always helping me pick the most flattering pair. If I could vote 10 stars I would!
I walked in with a pretty mangled pair of Ray-Ban sunglasses with really nice romance lenses I wasn't sure if they were salvageable, but Kendall and Debbie were just the nicest people. Friendly and disarming, superior service, and they pulled them back from the dead!
The inventory is vast and the space is super cool too.
I highly recommend you stop in there for anything shades related
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[?]Frequently Asked Questions
Where is SHADES - Pier Optical located? +
SHADES - Pier Optical is at 423 S Main St, Providence, RI 02903, United States, Providence, Rhode Island 02903.
What services does SHADES - Pier Optical offer? +
SHADES - Pier Optical provides comprehensive eye care including services for this business. Call +1 401-321-3900 for specific service availability.
What are the opening hours of SHADES - Pier Optical? +
SHADES - Pier Optical is open 10 am-6 pm. Open all days.
Does SHADES - Pier Optical accept walk-in patients? +
SHADES - Pier Optical in Providence accepts both appointments and walk-ins, though appointments are recommended for specialized services.
What is the average consultation fee at SHADES - Pier Optical? +
Consultation fees vary by service at SHADES - Pier Optical. Basic eye exams typically start from $50 to $150 in Providence, while specialized treatments and surgeries may cost more.
Is SHADES - Pier Optical equipped for emergency eye care? +
SHADES - Pier Optical provides emergency eye care services for conditions like eye injuries, sudden vision loss, or severe eye pain during operating hours.
About SHADES - Pier Optical
Next to Trader Joe's, we are a locally-owned full service retail & optical shop that offers comprehensive EYE EXAMS, accepting most major health plans. We exist to provide a completely different optical experience, bridging the gap between a doctor's office and national chains - our passion is to provide expert consultation, selection, styling, and smiles that are personal & unparalleled.
We feature independent brands like Etnia Barcelona, State, Morel, Silhouette, and global brands like Ray Ban, Maui Jim, Oakley, Prada, Tom Ford, Gucci, Persol and more!
Founded in Narragansett in 2007, we are excited to be part of the Providence community with the same Good Vibes & Great Eyewear our South County customers have enjoyed for over 18 years.
How to Get Help at SHADES - Pier Optical
To visit SHADES - Pier Optical in Providence, call +1 401-321-3900 to schedule an appointment or walk in during business hours. Bring your medical history and any current eyeglasses or contact lenses.
Why Choose a Verified Eye Clinic in Providence?
Choosing a verified eye clinic like SHADES - Pier Optical in Providence ensures you receive professional care from qualified specialists using modern equipment and approved treatment methods.