Physician's Eye Care Center

I arrived a few minutes early but was greeted and taken back quickly. The staff was friendly and helpful as always and I was impressed by my new care DO she was friendly and very knowledgeable. They all were patient and willing to take the time to answer my questions.

I love the state of the art equipment at physicians eye care center. I no longer have to have my eyes dilated because they have a camera that takes a picture of my eye. They always have my contact lenses in stock. The staff is so happy and friendly and Dr. Moore listens, answers questions and she actually fits you for your RX, not a tech technician.

I called on Monday afternoon 10/27/25 @ 4:17pm to schedule a established patient annual appointment eye exam with Dr. Moira. The employee (female) confirmed my insurance was the same as last year. She further stated that she needed to clarify whether my eye insurance requires the age be check when making and appointment. I asked her WHY if I'm 60 years old. She proceeded to answer my question with a snarky response in which it didn't warrant such a tone. Then Dawn another employee gets on the phone yelling at me all loud "THIS IS DAWN HOW MAY I HELP YOU"! I wasn't the person being rude it was your coworker whom I demanded an apology from. But, just to make things clear I don't have to utilize your business especially when employees are being unprofessional. A great tip in any office setting especially dealing with the public is not to be flippant when a customer asks for clarity. There was no need for the initial employee to result to speaking with street ebonics as a retort and the second employee Dawn your yelling on a call to someone who was already insulted by your coworker being rude was entirely too much!! I'll take my business where it will be better appreciated and NO I DO NOT RECOMMEND this location.

Having to change eye doctors due to insurance, so pleased with my first visit. The front staff was welcoming, assistant was professional enjoyable to talk with, technician helped with my old glasses and Dr Cari Moore was top notch. She spent the time explaining, very patient and personable.

My daughter and i went early in the morning, the time when people are often still trying to wake up. The staff there is wonderful! They made sure all information was correct in the records, though much had changed. Our doctor explained the new tests done and why. The people helping us get our order made complimented my daughter's choices and she's excited to get new glasses. I really like Physicians Eye Care on Silver Bluff.

So let me begin by saying Dr. Andy and his team are absolute gems. I had an emergency going on with my eye, and they got me in right away. I had to go to my appointment with twins in tow, (didn't have anyone available to watch them) not an easy feat for any office to accommodate. The ladies were so wonderful and helped me calm one of my fussy babies while I took care of the other. Dr. Andy is the most amazing, sweetest eye doctor. I cannot say enough good thing's about this place. All the staff and the doctor are wonderful, I felt listened to and all my concerns were addressed. I'm so happy to have found a place like this. Thanks to the entire team for making my experience amazing!!

I understand everyone has policies and a business to run, that being said, I can also understand the managers position; however, when someone is willing to pay whatever fees and has insurance why not give them grace and understanding? Yes, I missed my initial appointment as a new patient but I was also moving and my work schedule was being changed. Yes, I took about a month to call back to try to schedule again because I finally got settled and my work schedule finally got set as well. People with anxiety and ADHD already struggle to manage routines and scheduling, sometimes a little grace goes a long way. The lady at the front desk was exceptional though. (My apologies that she had to hear my breakdown.)

No wait time. Courteous and friendly service. 1modern stay-of-the-art equipment. The eye examination conducted by Dr. Moore was very thorough.