DEVINE EYES

3/5 stars: I visited Devine Eyes on a colleague's recommendation. While the initial exam and hardware quality are good, the path to a correct prescription was a slightly frustrating process. My new lenses caused some eye strain and an eye twitch. When I first raised concerns, they didn't really take me seriously. I was told I was simply in an "adjustment period." As someone who has worn glasses all my life, I can tell you it doesn't take 2 months to adjust. I had to be persistent and revisit the store multiple times--first when they barely did a frame adjustment, and then a second time to trigger their 90-day re-evaluation policy. It wasn't until I advocated for myself and we compared the new lenses to my old pair that a measurement error/difference in lens engineering was discovered. To their credit, once they recognized the error/differences, they honored the remake policy and the second pair is much better. However, because I had to do a lot of the troubleshooting myself to get a functional result, I'm not sure I'd return.

I've never had an issue making an appointment and my optometrist has always been very personable and helpful! I typically don't buy new glasses here, so I can't speak to that experience, but they make getting an eye exam easy and accessible.

I highly recommend Devine Eyes. The staff were all so kind and attentive. The facility is clean and feels fresh inside. I felt like I was getting a high class experience here. They have a big variety of different eye glasses and the sales associate was quick and knowledgeable about the products and did not try to push anything I did not want. I will definitely be coming here from now on and will recommend them to anyone I know.

This practice is extremely unprofessional, been here twice now & same experience both times. Flat out lied to me telling me they ordered my contacts when in reality they were waiting for more patient orders to buy in bulk & lower their costs. Profits over patients is the name of this practice & their values. Stay away from Devine Eyes!

I came here for the first time last year for my eye exam and it went well. The Dr, and staff were all nice. This year was my second time coming here for my annual eye exam and when I was reading the reviews I was a little skeptical about coming back. I kept my appointment and I'm glad I did. I was running a little late and they still saw me, I didn't have to wait long at all to be seen. I had a different dr from the last time but he was just as good. Dr. Matthew's, Tamara, and the two heathers all had great attitudes, nice and friendly.

I see Dr. Pockl at this location and he is very thorough and knowledgeable. He was able to diagnose me with a condition that was missed at my yearly eye exam. I contacted his office due to needing to be seen on an emergency basis and they were kind enough to work me in. This has been the case twice. The staff have been courteous to me as well. I haven't gotten a standard vision screening or glasses, but this office has been great to me in times of fear and emergencies. Thank you!

I've been a patient at Devine Eyes for a few years and have always been happy with the care I have received. Wait times are reasonable at appointments and the staff is always courteous. My only complaint would be a somewhat limited selection of men's frames.

I see why they rate so low. I had an appointment and I still was there 3 hours. I was the last one there and they rushed me through. They said it would take 3 weeks to get my glasses, it took 3 months. When I went to finally get them, I couldn't see anything. They were way out of wack. Everything was blurry! I only paid a 10 dollar co-pay, but now I can't use my insurance again until next year. I hope this helps someone else not waste their money