Eye Associates of Columbia

This place was hands down one of the friendliest places I've been too for an eye exam and for new glasses. From the tech that brought me to the back, she was the sweetest! The doctor who was very patient, did not rush and answered every question or concern I had. To the gentleman that helped me pick out my glasses, went above and beyond to help me get what I wanted and made everything a smooth experience. Truly pleased with my experience for the first time and will definitely be establishing my eye care with this optometrist. I wish all lens crafters were like this. Thank you everyone for a wonderful experience!

Eye Associates of Columbia is run by top knotch professionals! I received a 1st class eye exam which included references to my previous annual exams. All services were performed expertly, by friendly, caring staff. They are 5 STAR in my book! Thank You!

Great service by everyone, Katlyn was a standout. She patiently listened to our questions and provided awesome recommendations. The facility was very professionally run and efficient. Can't wait to receive my new glasses . I highly recommend giving them a visit if you're in the market for new glasses which include many designer brands.

DO NOT USE THEM! Appointment 9/19/25 still no contacts. Been in here 7 times. Asked for. Refund on 12/4/25, and a benefits allowance reversal. They held my benefit allowance so I couldn't go anywhere else. So, I had to come back and deal with the same manager who started this entire issue. The doctor I saw was amazing other than that.. If I could give them a 0 I would. My appointment was on 9/19/25, the doctor was great but, they never took my insurance and had my name spelled wrong even though I registered online. I have been back twice, and was told my contacts would take 3-5 business days to arrive. It is almost November and I still don't have them. Mind you, they gave me a 30 day wear lense until my daily wear come in. I wear daily's because of eye infection issues with 30 day wear contacts. When I went to ask about my insurance the young lady was completely clueless. This was my first time and last time using them. Mind you everything is already paid for...still no contacts and they were supposed to email me my prescription as well... Update: Came back in November to find out where the contacts are..they sent them to the wrong address, even though I have provided my license with my address. They were supposed to be reordered and sent to my address..the correct one..still no contacts. Today I went in and got a refund and an insurance benefits reversal... Still no contacts and have to start over somewhere else..this has been an awful experience

My first visit with the young lady who did the air pressure test on my eyes was very pleasant and her spirit was great. However, when it came to the doctor who explained my condition, he seemed to be in a big rush. I felt like I was being rushed into a decision without getting all the information I needed. He told me I had a bad cornea in my left eye and suggested corrected contacts. I expressed my concerns about adapting to contacts, but he seemed to be pushing that option. When I expressed to him I needed time to read more about the condition. The doctor wanted to write down that I refused the option, I had too correct him that I didn't say that. That's when I truly knew the rushed became more visible at that time.

My first appointment was great.The staff were really nice and helpful when I arrived. I even purchased a pair of prescription glasses that I look forward to picking up in a couple of weeks. I highly recommend Eye Associates of Columbia for comprehensive eye exams and Lens Crafters for frames.

The service was great! Everyone was polite.. Amanda was amazing- she assisted me in choosing the right lens for my progressive prescription... I greatly appreciated her being very detailed when it came to purchasing my new glasses...

I came in on Saturday, January 10th and was given a trial pair of contacts based on a new prescription. Before I even left the office I told the staff that I could not see clearly -- the text was blurry and distorted. I walked in able to see and walked out with a headache and unusable lenses. By Monday I had a persistent headache and had to switch back to my old contacts just to work (I'm on a computer all day). I called the office and spoke to someone named Lawrence who was dismissive, rushed, and talking to multiple people at once while I was trying to explain the issue. He also gave inaccurate information about prescriptions instead of helping me fix the problem. The trial lenses were too strong and unusable, and now I have to go somewhere else and pay again just to get a correct prescription. Based on my experience, I would not recommend this location and I will not be returning.